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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 233 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the 1.6 Cu. Ft. Top Load Portable Washer's cleaning performance, compact size, and ease of use. Many appreciate the efficient spin cycle, which leaves clothes relatively dry, and the quiet operation during washes. While some found the small wheels less helpful than expected for maneuverability, the overall value and price point are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 233 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level
    Cons mentioned:
    Wheels

    Rated 5 out of 5 stars

    Perfect machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous buying this. But absolutely love it! It has a 15min quick wash that is perfect for my laundry. Relatively quiet. Easy to hook up and use! Only downside is only 2 very small wheels. Hard to catch good angle to move machine. But my clothes are so much cleaner than laundry room in my complex. Spins very dry and then I hang on a rack for couple hours. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Perfect little washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is absolutely amazing for small apartments! Such a good price and does a great job washing. You can fit a decent amount of clothes in one load even though it’s smaller than a regular washer. Saving me so much money at the laundromat! I just hang dry everything so it’s perfect if you don’t have a hookup for a full sized washer/dryer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jess,

      Thank you for taking your time to provide such a positive review for our 1.6 Cu. Ft. Portable Washer. It's great to read that the unit fits your needs and that it has made your daily tasks a bit easier. Please feel free to get in touch with us at the contact link below for any help you may need in the future.

      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washes Better Than My Full Size at Home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this washer in a vacation condo for two years and could not be more pleased. It actually washes clothes better than my full size home washer. It holds more laundry than I was expecting, such as complete queen sheet sets, or multiple shorts/shirts. I stubbed out hot/cold connections in the bathroom with quick disconnects (see photo), and it drains into the bathtub, so using it is a breeze. Using the existing casters didn't work well, so I put it on a small wheeled platform that I bought on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and the spin dry feels like it almost dries the clothes. Fits perfect in my small apartment. Quiet and even has a fast 15 min wash cycle. Fits a good amount of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    love my machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine is everything I’d hope it'd be.its very quiet, washes my clothes very well I love the functions.i definitely recommend to anyone who wants a washine machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Perfect tiny washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for 3 years or so and it has been amazing. I'm sad to see that it is no longer being made because I can't imagine a more perfect washer for tiny places like our duplex. It washes like any other washer but its compact so fits less clothing which is exactly what we needed. It is also pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Spin cycle

    Rated 5 out of 5 stars

    Debra F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for laundry room in my apt. Easy hookup. I'll use any wash cycle and spin. The spin cycle cuts drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I wish I bought this sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this washing machine is everything I’ve ever wanted in my studio. I like all the different washing features and how easy it was to set up. It is somewhat big which might be a con for some but it works great for me because I have an open kitchen. It hooks right up to the sink and drinks into the sink. I bought this paired with the magic chef dryer. I’m in heaven

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nicole,

      Thank you for taking the time to review our 1.6 Cu. Ft. Portable Washer. It's always a pleasure to read such positive comments such as yours and it's good to know that you are so satisfied with the unit. Please feel free to contact us at: 877-467-4289 for any warranty needs you may have in the future.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Great not that little washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. After 3 weeks of use the washer is great for an apartment. Is very quiet, you can load a regular person use of clothes from one or two weeks. Bed sheets also fit in this washer. There is a 15 min wash that is great for gym clothes or daily needs. It is bigger than I thought. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, compact, high quality washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during COVID, as I did not want to go to the shared laundry room. This was affordable to me and is a great help since. I was worried about the setup, but it was pretty straight forward actually. I did not have a wall-mounted hot/cold washing machine water line. So, I decided to go with the Sink-water inlet and draining. The washing machine comes up with the mountings that are necessary to attach the water inlet to the sink tap. But remember, in this method you can only use one water hose. So, the way I use it is to keep both hot water and cold water running on the tap and just have one water hose attach to the washing machine that supplies the mixed water. I hope this does not sound too complex. I have also attached an image to clarify. Moreover, the washing machine does an excellent job of cleaning the clothes along with rinsing them nicely. I mostly use the "extra rinse" feature though which in total makes the washing cycle about 65 minutes. For me, this is an excellent compact washing machine that I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. It fits nicely into a space in my kitchen it’s small machine but so efficient. it washes a nice size amount of clothes. The price was good for my pocket. I recommend this machine. I just love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact in size, but huge in performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, it’s amazing. The rinse cycle gets my clothes so dry you almost don’t need to put them in the dryer. The washer itself is much bigger then it looks online but still very compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I thought it would be. Had one that was 1/2 size of regular machine. This one feels like its 1/4 size. The drain hose doesn't stay in place while draining into my sink so I have to put a weight on it. Perhaps if it were draining into a non builtin counter sink it would be better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kacee,

      Thank you for taking the time to leave a review on our Insignia Products 1.6 Cu. Ft. Top Load Portable Washer. We truly appreciate the feedback you have shared based on your experience with this and other units. We know how important this purchase was for you so we truly hope that you are enjoying your new washing machine, especially with its portable features it can be of great convenience. If you ever have questions or you need assistance with your product, please feel free to reach out to our team, we are here for you.

      |Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Deecent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil machine is a tank..... definitely worth the money spent holds a nice amount of clothes for a single girl in the trailer park no complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and still haven’t been able to hook up due to getting specific hardware! Buyer beware: Best Buy return policy sucks so this have only 15 days to return/exchange or have any help with delivery damage. Thought I purchased this from Home Depot with a 90-day policy... unfortunately, not. Now to find out it’s also $50 cheaper. I feel like I bought a scratch and dent headache for wayyy too much money and they won’t do anything about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT NEW, USED BEFORE, VERY DISAPPOINTED!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine to use with my family in self-quarantine days for my apartment. The body has damaged, it is not a big deal, I can live with it. But when I have a looked inside of the machine, I heard water noise in it. It looks like the some water left already in it. I decided to open pump back of the machine. It leaked dirty water and inside of the pump was very bad. It shows that it is used before not a new! I don't understand why are you sending a used machine to people like new, especially this outbreak days that people have limited access to everything. Unbelievable! I haven't been go to laundry for a while to use this machine in my home, now I am in stuck. I want BestBuy and Insignia to solve this problem immediately.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Washer. Please let us help you by contacting us so we can know more about your recent experience with this product, and be certain that we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    VERY DISAPPOINTED!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go by review of other previous experiences, but for my luck my experience was way different, Very disappointing it doesn't finish the spinning cycle, it only does large loads its already making a squeaking sound "Only had it for less than 2 hours" and in top of all, dented all over. Not what I expected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello A4N7N7,

      Our customers feedback is our priority, I understand what you're going through, buying a washer that doesn't finish the spinning cycle can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Used and damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new one and it came used. Water was in the drain pump and in the bowl. Huge dents all over and it looked like it had been kicked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Lola.

      I would like to express my concern about your experience with this Portable Washer. We deeply care about the shipping of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little upset because it doesn’t seem to be working well. I accidentally ordered 2 and they were suppose to pick up the other one so I can get a refund. I was never notified and now it’s saying it’s to late to return. I don’t think it’s right or fair. It is not and was not my fault that they never notified me about coming to pick up the extra washer and return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never, ever again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. Ordered "open box" for 30 bucks less, and got almost "open trash can" with dents and metal wrinkled so big that it's embarrassing. The product itself is good, but customer service sucks. Now, when I want to return, there is no chance to do anything. I have to deliver it myself to the store which is not that easy in New York CIty. Thanks for a nightmare customer support.

    No, I would not recommend this to a friend