Customer Ratings & Reviews
- Model:
- NS-TWM16WH9
- SKU:
- 6253469
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 1.6 Cu. Ft. Top Load Portable Washer's cleaning performance, compact size, and ease of use. Many appreciate the efficient spin cycle, which leaves clothes relatively dry, and the quiet operation during washes. While some found the small wheels less helpful than expected for maneuverability, the overall value and price point are frequently praised.
This summary was generated by AI based on customer reviews.
great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine is wonderful for smaller families. totally great value for the money!
I would recommend this to a friendThe best washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to set up and love the washing options. I have no problems with it so far.
I would recommend this to a friendPerfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, great for small family or small space. No more community laundry waiting.
I would recommend this to a friendGood job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine nice space saving easy to move around.
I would recommend this to a friendGood washing mashin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good I am recommending this product thanks
I would recommend this to a friendKjjjjjjjjjbjn
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good washing machine but got it dented ………………………..
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer thanks best buy for the best gift in the world
I would recommend this to a friendExcellent All Around. Very well made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great value. Well built and works very well
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable washer for an apartment, I wish I knew about it sooner!
I would recommend this to a friendSpace Saver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in a studio apt or you just want to save space. Works great!
I would recommend this to a friendvery good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and esy .........,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendIt washes different
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is nice. It does not wash as I expected, it rotates to wash instead of agitation, I guess it’s something new.
I would recommend this to a friendLooks like a used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews here and as always, I’m usually skeptical about reviews since it could be a hit or miss. But this is the first time I have to write a bad review for a Best Buy product. Upon receiving the washer I instantly checked for dents and water leak in the water drain hole. Yep, both checked out. I’ve been waiting for this item for a long time due to the pandemic, so I am very disappointed Best Buy is selling me a used item that isn’t even cleaned properly. At least have people check returned products first before selling as New. Or, just stop selling this on Best Buy altogether. You’re only fooling customers into buying
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Washer. We know how disheartening is that you do not receive the product as you expected, and we are sorry for this inconvenience. Please allow us to assist you further with this situation by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Wouldn't buy it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the 2 day shipping got it here weeks later, the box was all trashed but it looked intact. I live out in the AK bush, so after getting it back to my house which was an all day affair, I unboxed it and found plastic at the bottom of the tub. Upon further inspection, it came off the ring on the top of the tub. It works still, but i would definitely want to return it if I didn't live 170 miles from town.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tomm, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Washer with dents
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer but when delivered it had bad dents. Open boxes before delivery men leave.
I would recommend this to a friendIt was damaged during shipping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received it and it was heavily damaged. It was a real hassle to return it to a store.
No, I would not recommend this to a friendGreat until it stops working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 8 months out of it. Best small washer around until it broke down.
I would recommend this to a friendsmall HE washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I expected but works fine. No casters came.
No, I would not recommend this to a friendThe worst product and customer service EVER!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this portable washing machine. The first thing I did before buying this product was I call and ask if I can wash a queen size blanket on this portable machine, they said yes, ok fine, i saw all youtube videos about the machine, fine, I saw people putting a decent amount of clothing, so decided to buy the product. When the machine the first thing i did was to put the blanket to wash, and the machine STOP working, so i have to take out the blankit out of the machine full of water, my aparment got floated by the water on the machine, i have to out the blanket on a plastic bag like garbage, after that, i decide to do another cycle to see if had such a bad luck and to prove that the machine stop working, and yes the machine didn't worked.
No, I would not recommend this to a friend- Pros mentioned:Spin cycle
Dissapointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing works right on this, warranty will probably be too annoying to redeem since I don't own a vehicle. At least the one main wash cycle works ok...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Aaaa,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support