Customer Ratings & Reviews
- Model:
- NS-TWM16WH9
- SKU:
- 6253469
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 1.6 Cu. Ft. Top Load Portable Washer's cleaning performance, compact size, and ease of use. Many appreciate the efficient spin cycle, which leaves clothes relatively dry, and the quiet operation during washes. While some found the small wheels less helpful than expected for maneuverability, the overall value and price point are frequently praised.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Washer has stopped spinning and called the repair guy out to repair and he wants to charge $600 That is more than what I paid for the Machine
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Teisha,
We're sorry for your experience with the product. Your feedback is important to improve the quality of our products and services. Please call insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Terrible buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had this washing machine for only 4 months and it already has stopped working. To begin with you already couldn't wash but a handful of items and when I say a handful of items at mean 5 to items at most. It takes 45 minutes to wash one load this was an absolute Terrible by and I would never buy any major appliances from Best Buy again I also purchased a refrigerator that has stopped working as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scott,
Thank you for reviewing our Portable Washer. I am sorry to read that it has stopped working. I know how necessary a working unit is so I will like to suggest to contact us at the link below so we can review your situation a bit further and provide you with an accurate solution.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Portable washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible portable washer I would not recommend anyone paying money for this pile of junk.
No, I would not recommend this to a friendItem damaged during delivery BestBuy will not help
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, terrible life changing experience that has still not been resolved almost 3 years later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! Thank you for taking the time to leave a review on our Insignia™ - 1.6 Cu. Ft. Top Load Portable Washer with Casters - White. We know how annoying it is getting a wrong size of the product. Kindly contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com/support
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water pumping function stopped working after a few weeks.
No, I would not recommend this to a friendHorrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left the washer machine at the 1st floor when i live at the 2nd one. Horrible service.
No, I would not recommend this to a friendbad washer sold to me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the washer is not working..... bad washer.i wasted my money for the bad product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Biodun!
Thank you for writing a review about our Portable Washer! We know how disheartening is when a product is not working, and we apologize for this situation. Please allow us to assist you further! Feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Noise level
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great over three years later. I use this multiple times a week and it still works great. It’s relatively quiet and easy to move around. It does use a lot of water so definitely drain it into a tub or super deep sink, but I’ve never had it leak or anything. It’s been a major time saver.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Size
Great apartment washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for use in my small apartment. It was the perfect size! It does a wonderful job and is whisper quiet. Definitely would recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great little unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for am apartment or rv. Washes our clothing great no issues with it since i bought it!
I would recommend this to a friend - Pros mentioned:Spin cycle
Perfect for a condo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer as it was the only one that would fit in my 2 bedroom condo. That being said,I am quite pleased with its efficiency, especially how well it spins the water out of the loathes. Highly recommended!
I would recommend this to a friend Best one I've ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been amazing, bought overt 3 years ago and still working great. I live in an apartment without hookups. This hooks nicely to the kitchen sink and i can adjust the water temperature with the sink. Holds a decent amount of clothes as well.
I would recommend this to a friendGreat for single person
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 star great when I took it home very durable, very low magnets.
I would recommend this to a friend