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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 233 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the 1.6 Cu. Ft. Top Load Portable Washer's cleaning performance, compact size, and ease of use. Many appreciate the efficient spin cycle, which leaves clothes relatively dry, and the quiet operation during washes. While some found the small wheels less helpful than expected for maneuverability, the overall value and price point are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 233 reviews
  • Pros mentioned:
    Spin cycle
    Cons mentioned:
    Wheels

    Rated 4 out of 5 stars

    Gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all you renters out there, check the details of your lease because having this washer is most likely prohibited. That said, I decided to sneak this into my LA apartment early in the morning because I was absolutely sick of the expensive and smelly community laundry room in my building. Connecting this to my kitchen sink was interesting. My choices were to either unscrew then re attach the sink aerator every time, or to figure out some kind of permanent attachment. See attached photo, I went with option B, and this was the best the employee at Lowe’s could come up with. So, how was my experience actually using this washer? First thing, this washer must be positioned directly in front of the sink. The intake and drain hoses are short, and this machine moves around during the cycle. Second thing, you must stay with this washer the entire time it’s operating. The machine moves around a lot, and if that drain hose falls out of the sink you’ll have a flooded apartment. All I’ve used so far is the short wash cycle, it’s about 17 minutes. It does a decent job of washing clothes, although DO NOT overload the machine or there’s no point. The spin cycle does a good job of drying a small load of clothes, but the two beach towels I washed came out still moderately wet. I bought a four wheel dolly to help move this somewhat heavy machine back and forth from the hall closet to the kitchen. For now, I plan to keep the machine till hopefully I can afford to move somewhere with a real washer and dryer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking the time to leave a review about your washer. Reading your experience with your washer made our day, because we are so happy that our product cover your needs and also we are happy that you are part of the Insignia family. Please, if you have any further issues or doubts, do not hesitate to contact us.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DIRTY USED MACHINE SOLD AS NEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ONLINE Just as many others have said, i even purchased an extended warranty just in case - mine arrived DENTED, DIRTY, and WET im a many year loyal best buy customer and this isnt what should happen, ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Body is broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hit washing machine. scratches. wet equipment. Bed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Andrew,

      Thank you for taking the time out of your day to give us your feedback on this washer. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us at 877-467-4289 so that we can help you out.

      Brian C. Insignia support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The best washing machine for apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an apartment on the third floor and have been going to the laundromat for years. During the coronavirus, I decided to buy this washing machine to cut down on the trips and let me tell you I was very satisfied when I first started using it. This machine can hold a lot of clothes for its size and doesn’t use a lot of detergent or water. It has some thing that suppresses the sides but the clothes still come out very clean. In some cycles like the 15 minute cycle the clothes come out Very clean and if you hang them up they will dry rather quickly. Some cycles that spin longer will leave the clothes somewhat wrinkled but they will be practically try I would not use this for clothes This machine is very high-quality and it doesn’t have an agitator but it rocks the clothes back-and-forth. It is all so quiet. I bought the wheel base for it separately since the casters on the Machine were not sufficient to move it around. I am able to store it in a closet. I would truly recommend this machine to anyone who wants a high quality Smaller washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Wheels

    Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is small but mighty. Perfect for small apartments. It was pretty easy to setup just heavy to lift out of the box solo (it’s over 50 pounds). I hook it up to my kitchen sink. Only issues I’ve had is the hose for draining the water has come lose out of the sink twice so you have to make sure you correctly secure it or you’ll have a swimming pool in your house. Only other complaint is it’s heavy. It has 2 wheels which do nothing to help with moving it and I’m a strong female. I bought a dolly to put it on and now I have zero issues. I wash everything on the quick cycle which is 15 minutes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      It makes our day to know this washing machine makes it easier for you. It's perfect size is the best for small apartments but it certainly packs a punch. It makes us proud an item we made is bringing you a premium experience.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Spin cycle

    Rated 4 out of 5 stars

    Portable washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option when you have small children in the home. I do one load every 2 days. For a family of 5. When my oldest 2 are home we do one load daily at night. If you don’t over stuff it and use the heavy lid option it gets things clean. I also washed sheets and thin bed sets. Gets the job done. The only thing I don’t like is that it doesn’t have the middle agitator instead because the close does get tangled. So somewhere in the middle of the wash I push stop and untangle the clothes and start it back up so it gets all the close clean evenly. Or when I wash delicates it also has an option. Also I wish the hose came a bit longer. The spin will get your clothes almost 80% of the water out so it makes the drying process faster. We made an extension for it to be longer and we put some wheels under so that we can move it easily since have it in a small restroom. Easy to use and instal. Was delivered in great condition. When we bought this we did have in mind that we have to save as much water as we can in the home to make up for the washers water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    if you are looking for something small and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, cleans clothes well, and its very small in size compared to a large washer, but its large enough for maybe 6 pairs of jeans, or one comforter twin size, or bed sheet sets for queen. Washes great, spin cycle leaves clothes very dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small Washer ... Big On Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use at our Florida bungalow and as a surprise for my Valentine. So far, it has shown ideal service in all features. The size allows a small footprint in our laundry, easy hook up and space conservation in our outdoor shed area. All controls are easy to understand and use. I just find it a delightful little appliance! My wife enjoys it's simplicity and the transition from a normal size washers was a snap. The price point is good and it is well made. I did some exhaustive research before ordering this unit and I feel I was rewarded in my efforts. I wouldn't hesitate to recommend it. If one is ever found on display, I would recommend a look.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking your time to write a review about our portable washer. We understand how important is to have one when you do not have enough space at home, and we are so glad to know you have been enjoying it. Please remember that if you ever happen to need assistance with your unit, you can reach us out at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Great machine for a small apartment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a single person, then this machine is superb. If you follow the instructions exactly then you WILL have clean laundry! It is important to use the dispenser for laundry detergent as shown by the icons on each. Also do not try to overload - you must have room for the items to agitate around the inside of the drum. It is so economical to use that doing more than one cycle for king bed linens is worth it. However I would not put comforters, bedspreads, or large crocheted or knitted afghans in this machine lest you throw the drum off balance. Also, I do not have a dryer so I hang my items. If you use the extra spin cycle AFTER your cycle has finished it will extract the most water; to wit: the sheets I wash are mostly dry when I remove them to hang up. You can use fabric softener BUT you must pause the machine at the beginning of the rinse cycle when the water is flowing into the tub, lift lid, open dispenser and pour fabric softener into the right side of the dispenser so that it mixes in with the water as the tub fills. It does a GREAT job if you do it this way.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Wow, thanks so much for taking the time to leave such a detailed review! I am really happy that you are enjoying this washer to the max and that you are getting a really great use out of it! I think this will truly help out anyone who is looking to purchase a new washer. Thanks for supporting our products. If you ever require assistance, feel free to reach out to my team, we are here to help.

      - Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Spin cycle

    Rated 5 out of 5 stars

    I am amazed, thrilled with this washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect, but read the reviews and bought this. I couldn't be happier. The set up was easy, (except that my hot water valve got stuck open when I flushed the line, LOL) I started my first load, overloaded it a little, but it was my first try. All of the functions worked great. . . but when I took the laundry out I was shocked. The spin made them closer to dry than any commercial machine I have used at the laundromat ever. . . I love that I can set this to pre-soak, and extra rinse. . . and having 2 inlets for the hot and cold water means I don't have to mess with temperatures. . . And it came with the hoses, and an adapter if you don't have a regular hookup and need to use it from a sink.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mark!

      Thank you for taking the time to leave your review. I am glad that you are enjoying your new Washer. It is definitely a great deal and a minimal set with just he right features to keep your garments clean and in great condition. If you ever have questions or need assistance, feel free to reach out to my team at any time.

      | Janine G. - Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Awesome Little Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a Victorian flat doesn't come without it's challenges. The "laundry closet" in my unit has a 24" wide doorway and I wanted to purchase a washer that was inexpensive so I wouldn't feel bad leaving it behind when I move out. While this is a very compact washer, it came with a digestible price point that in hindsight, I now consider a steal. Wash loads constitute the following; 4 pairs of jeans, 8 shirts, 2 large bath sheets, 1 set of king bed sheets, or a king summer blanket. This is really a cleaning machine for such a small unit! 4 loads a week gets it done for a single adult and I can say with confidence, that I will probably take this unit with me to use as a backup washer where space permits (or in an rv!). The real challenge has been finding a compact dryer that I can say the same about... I'm still hanging my things out to dry 1.5 years later.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size, Spin cycle

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only written a handful of product reviews in my life but this washer deserves one. It is great quality, the clothes come out very clean, and it's the perfect size! The spin feature is powerful enough that I don't even need to purchase a dryer. You can simply hang your clothes up and they are completely dry within a few hours. Living in an inner-city loft, I only have access to communal laundry in my building, which I don't particularly enjoy. This washer has solved my problems. I couldn't be happier with this purchase!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TJ!

      Thank you so much for taking the time to leave your review our Top -Load washer. We know how important this purchase is for you. We are really glad to read that it has exceeded your expectations. We truly appreciate your kind words and comments. If you ever need any assistance, please do not hesitate to reach out to our team, we are here for you.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Spin cycle
    Cons mentioned:
    Wheels

    Rated 4 out of 5 stars

    I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before purchasing this as I was hesitant. I’m glad I read the reviews I absolutely love it I was concerned I wont be able to hook it up to the sink but it’s very easy! The reviews about how it spins and dries the clothes better than a regular washer is absolutely true! It’s totally cute and modern which I love! The only reason I gave it a four stars instead of five is because of the wheels. Some people stated the wheels are fine you don’t need wheels others say you do ? well I did I think it depends on the floor you have. it made my hardwood floor turn black every time I rolled it and it’s not easy to roll. I purchased wheels separately from Amazon ( Space care Mobile roller ) It was well worth the purchase I put them on tonight and I am washing a load tonight to ensure that when it spins it’s stable with the wheel base still on it and locked. It is!! I’m super excited, I waited two years to get a wash machine but due to Covid I think it was time and I didn’t want to pay for the installation. I made the right decision! Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Good little washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good little washer for a small apartment. Washes well, spins out all the water, and it's more quiet than a regular washer. Though it has back wheels to move it around, you have to tilt it to do so, which made it difficult, so someone made me a platform with wheels to put underneath. Overall, I highly recommend this washer for apartment dwellers, especially those living alone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 4 out of 5 stars

    This machine is better than I thought it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is better than I thought it would be! It holds more clothes than I thought it would and my clothes smaller cleaner when they come out then they did at the laundromat! The only thing is you have to put it on a bulky load for the water to fill enough which is fine with me. It only takes a few minutes longer. My closet door is literally 22 inches wide and the door is a little bit in the way but this actually fits perfect into my bathroom closet and hooks right up to my bathroom sink and I drain it in my tub. So happy to not go to a laundromat to wash my laundry. The only thing I can’t fit is big blankets and comforters

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Deby!

      Thank you so much for letting us know your experience with our Portable Washer! We understand how sometimes it is hard for us to get a big washing machine in our house, and we are so glad to know this has been up to your expectations and you do not have to go out every time you need to do your laundry! Remember that if you happen to need assistance, you can always reach us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and quiet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is compact and quiet. It's through, and the washer cleans really well. The first initial thoughts were small and cute. If space is an issue this washer is efficient in size. I carried the washer into the home myself, so it's not super heavy for a young buck. I am satisfied with my purchase. Thank you.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Duda, We really do appreciate your intake on this washer, your opinion is valued. This is a really good product and I'm glad to hear that it is quick and easy to use, if you any questions contact us as soon as possible. https://www.insigniaproducts.com/contact-us Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Spin cycle
    Cons mentioned:
    Wheels

    Rated 5 out of 5 stars

    Easy to use. Fits great in my small apt kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little washer does a great job cleaning my laundry. I bought it a month ago and haven't had any problems. It uses less (he) detergent than required by my old machine, which is good for my pipes and the environment. Everything comes out clean and not soaking wet. The last spin cycle is so vigorous, the laundry is almost dry when you take it out! My only wish is that they put 4, all direction wheels on it. It has 2 wheels that only roll forward or back, no sideways motion. All in all it is a great little machine. Thank you INSIGNIA!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the washer today. It replaced a Haier 1.5 cubic inch that lasted 6 years. I've only washed 3 loads that included a queen size set of sheets with pillowcases, 3 pair of blue jeans, 4 shirts, 1 set of bath towels, 3 kitchen towels, a pair of shorts, 3 pair of socks, and 4 pair of cotton briefs. Did a great job on all. So far very pleased. Only time will tell as to longevity. I bought the 3 year Geek Squad warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 4 out of 5 stars

    Great for apartments

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this washer but needed something for an upstairs duplex because landlord was too cheap to provide laundry. It holds quite a bit of laundry because there is no agitator. Very quiet to me and gets clothes very dry in spin cycle. I just have to hang for a while and they dry fine without a dryer. If you need something for everday clothes and towels etc. This is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size

    Rated 5 out of 5 stars

    Very good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this washer and very pleased with the efficiency and the way it handles the loads and cleans. I am totally pleased with my purchase. Definitely recommend this washer to anyone like myself who lives in an apartment with small space. It is easy to store and bring out to use when I need to wash. I so like the convenience of it.

    I would recommend this to a friend
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