Customer Ratings & Reviews
- Model:
- NS-DD10PDVD19
- SKU:
- 6265752
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These made my 10hr drive very enjoyable with the kids
I would recommend this to a friendLove the DVD player.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directions were a little confusing, but the player is great!
I would recommend this to a friend- Cons mentioned:Dvd player
Not Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 30 minutes - one continued working perfectly the other broke (buzzing noise and screen went fuzzy and black/gray). Feel cheap as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KadieM,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - 10" Dual Screen Portable DVD Player. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first working good on one but other one not working very clear
No, I would not recommend this to a friendOkay DVD
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent dvd. I use it for my toddlers. I wish there where more options available.
No, I would not recommend this to a friendSystem problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Had some problems with the first system we bought had to return it. The next system is working ok now
I would recommend this to a friendkids loved them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids loved being able to watch own DVD’s in there trip!
I would recommend this to a friendKeeps the children happy on trips.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my grandchildren to use. A great investment.
I would recommend this to a friendLots of challenges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a single power cord for both screens, wish you could see the screen on an angle (which happens when it slides down the headrest because the straps are going the wrong direction (up and down instead of side to side). Dual remotes and disc capability is nice but not if you can't see the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to share your comments on our portable DVD player, and thank so much as well for letting us know the right path to improve our products in order to offer you a better quality device. Please let us know if you have any questions or doubts we can help you with, we are here for you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
A good temporary fix
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn’t bad but the sound quality is super soft!
I would recommend this to a friendPortable dvd players
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not always working. Touchy controls. Has to be plugged and unplugged at times to work.
No, I would not recommend this to a friendGreat for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screens which can use 12 volts or 115 volts to view DVD’s.
I would recommend this to a friendWorks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & friendly employees. Thank you Best Buy!
I would recommend this to a friendGreat Entertainment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD players were a life saver for car rides with my son.
I would recommend this to a friendNice portable dvd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it and keeps them occupied. Good for long drives.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I really appreciate you sharing your review with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. Thank you for being part of our family!
Alexander G. - Insignia Support
Warped bezel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel warped and I had to return it. Played ok. Buttons a little hard to figure out.
No, I would not recommend this to a friendGreat system for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be a great dvd player for long road trips with children.
I would recommend this to a friendGood for it’s purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One worked great. Had issues with the other. Wouldn’t stay in play mode
I would recommend this to a friendGreat camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give to my great granddaughter and they love it.
I would recommend this to a friendWorks great if not having one play on both
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Separately this DVD player was great. But when you connect them so that you can run the movie off of both screens the quality on the second screen was terrible and there was a lot of unnecessary noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tmnsjy,
Thank you for reviewing our Dual Screen Portable DVD Player. I am sorry to read it is not working as expected.
I you have the receipt available and you are still within the one year manufacturer's warranty, please contact us at 877-467-4289 for your warranty support needs and we will get you back up and running.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us