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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,237 reviews
  • Rated 5 out of 5 stars

    Great DVD players for the car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandsons really enjoyed these on our 6 hour trip.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Reason For Discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality. Would have to plug into cars audio aux or have kids use headphones. Our SUV only has front AC and muffles the sound to inaudible in the back seat. Screen size is nice, but picture quality isn’t that impressive. Sadly missed the return window.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for providing us with your review on this DVD player, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Dvd player

    Rated 1 out of 5 stars

    One of the two doesn’t work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so I can have a DVD player for my daughter in both my wife’s and my vehicle. One of the DVD players quite working within three months. It will turn on to a blue screen but will not play the dvd / movie. I had to go purchase another one from Amazon.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Dual Screen Portable DVD Player! We understand how disheartening is when a product stops working. We would love to assist you further with your DVD player! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It works really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an excellent technology when you do some traveling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but a lot of different cords to get sorted out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for two months. They’re pretty good players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My twins love them. It helps on road trips. Buy headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good but they don’t stay on the back of the car seat. They keep falling out of there holders.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kit that comes with the tv install is terrible, the volume is really low on the TVs and it’s very bulky to say the less. Buyers remorse

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a road trip and it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and would recommend it for anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok work good for a while then got noisy and cord failed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd player

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One quit working within the first week, mind your this was my 2nd pair and then the next one went out. I’m just not going to use them and forget about it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrandyP! 

      Thank you for taking the time to review our Insignia - 10" Dual Screen Portable DVD Player - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great tv like how you can play 2 movies at a time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like very much keep kids entertained while traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for the kids when taking a rode trip.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work without being plugged in even after charging all night. Eventually stopped working all together after a week and we returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the dual portable DVD player. I am sorry to read that you had to return the units. Kindly contact us if you are having the same issue.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver!!!! Long rides equal happy kids!!!! !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Bought for our kids rooms and they are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys do not have any skips in their movies anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Headrest mount

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Very hard to operate. Wouldnt work unless it was plugged in. Kids couldnt figure out buttons and only seemed to work with the remote. Car holders it came with slipped right off the head rests.

    No, I would not recommend this to a friend