Customer Ratings & Reviews
- Model:
- NS-DD10PDVD19
- SKU:
- 6265752
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.
This summary was generated by AI based on customer reviews.
Not sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it came with a couple straps it didnt fit on my headrest to my F-350.
I would recommend this to a friendGood Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays very well. Good picture, the wires need to be longer. Loading the dvd needs to be easier.
I would recommend this to a friend- Cons mentioned:Battery life
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted for one trip that was a week. The chords broke quickly and the poeer battery cord isnt very long. The straps to secure them to the seats broke within in a few hrs!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Josh, I am sorry to hear that this DVD Player set, no longer works as intended. I know it is disheartening when a product stops working shortly after being purchased. If you require further assistance, please do not hesitate to contact us at: https://www.insigniaproducts.com/contact-us
- Janine G.| Insignia Support
Grandkids
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take back Did even swap so no hassle Great product
I would recommend this to a friendEhhhh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of cumbersome. A lot of room for improvement. Price is a little high.
I would recommend this to a friendSo so product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work pretty good. Setup was a pain. Remotes not very user friendly.
No, I would not recommend this to a friendMonitor randomly shuts off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift. Hadn’t had a chance to use it until a few dats ago. Used twice (To and from our destination) and each time the monitor went black. Sometimes we had to restart everything and other times just turn the monitor back on. Contacting manufacturer since I am 2 days past the stores return policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thanks for taking the time to leave your review on this DVD Player set. We understand how important this is especially if you are using it during trips. Certainly no one wants to experience this. We would like to reach out and provide you with assistance to ensue this is setup properly and provide you with a different resolution if necessary. We look forward to hearing from you soon!
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Great players for a long trip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kids enjoyed the DVD players. Loved the function of syncing or individual play.
I would recommend this to a friendScreens are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking of returning because the case to hold tv is pretty lousily
No, I would not recommend this to a friend- Cons mentioned:Remote control
Picture is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a Christmas gift. Very dissapointing. Monitor A stopped working in the middle of the first movie. Just stuck on loading. Remote does not respond well. Have to keep pressing for it to respond Item is being returned tomorrow.
No, I would not recommend this to a friend It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to mount on seats maybe cause mine are not like the ones on the picture
No, I would not recommend this to a friendDIDNT LAST VERY LONG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this about 2 months and the car adapter does not work. The whole reason we bought this was so that both my kids could watch what they wanted without arguments. Getting ahold of anyone at Best Buy is a joke right now. Insignia™ - 10" Dual Screen Portable DVD Player - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I definitely understand that this situation you had with your DVD Player can be frustrating. Nevertheless, I would like to correctly troubleshoot your product . Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Good quality/features. Audio not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and features. I bought this before going on a long road trip. Was a bit disappointed with audio/volume. I drive an older car and road noise drowned out the audio even on the maximum setting. Headphones are probably needed to hear the audio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 10" Dual Screen Portable DVD Player, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this Portable DVD, but volume is incredibly low, the buttons on device are finicky, so you have to use remote. Straps/Bag are completely useless and cheap!! Disappointed!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 10" Dual Screen Portable DVD Player, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Horrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One remote missing from box. Called Insignia which was no help as they don’t offer the remotes individually. Told me just to exchange it. Went to return it as I’m not keeping a system which will be totally useless if one of the remotes goes missing. Returned to BB on the 15th day which is good under BB’s online return policy. Told I was out of return window and BB would only offer store credit. Never again.
No, I would not recommend this to a friendlove them, but missing a piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The work great, the only issue is that the plug-in for the car seems to be missing a piece so we cannot use these for what we wanted to use them for :(
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SadieF,
Thank you for taking the time to review our Insignia™ - 10" Dual Screen Portable DVD Player - Black, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Screens
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brackets that hold the screen to the seat are flimsy and don’t work well, screen tends to lean and look done and they can’t be thight enough
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi IsraelL,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Insignia portable dvd player
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many problems with this! The cords are terrible! After a few uses the cords stopped working and the ports to plug them In were not working either. Every time we hit a bump while driving the DVD players would shut off!!!! So frustrating!!! Don’t buy these !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buyer,
Thank you for taking the time to review this DVD player, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia at 877-467-4289 so that we can determine the resolution.
Brian C. -Insignia Support
Service protection plans are worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These DVD players are great when they work, I’ve had to replace them several times now. I’m so glad I bought the service protection from Best Buy.
No, I would not recommend this to a friendDO NOT BUY!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite! Sometimes only one screen works and they are brand new! Not easy to operate at all! I will never buy this brand again it absolutely sucks!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our 10" Dual Screen Portable DVD Player. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support