Customer Ratings & Reviews
- Model:
- NS-DD10PDVD19
- SKU:
- 6265752
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.
This summary was generated by AI based on customer reviews.
Sound is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandchildren for a 4 hour truck ride since internet can be spotty along the interstate. While it is nice that these can play individual DVD's the sound is absolutely horrible. I could barely hear them in the front seat and they were on the headrest. They did not keep the children entertained and I forgot to return them in the return window. Ugh! Don't waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for sharing a review about your portable DVD player. We are sorry to read that this DVD player was not what you were looking for, we will consider your comment to keep improving our products and provide you with the best quality. If you have further concerns, feel free to contact us at anytime you need.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
One screen stopped working in less than a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One screen stopped working in less than one week. Heading back into the store and hoping I will still be able to return since I don’t have all the packaging. Keep your packaging if you decide to actually purchase this because the quality is terrible and you may find yourself in this situation.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for sharing a review about your portable DVD player. We are sorry to read that this DVD player was not what you were looking for, we will consider your comment to keep improving our products and provide you with the best quality. If you have further concerns, feel free to contact us at anytime you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Dobt do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I had realized it was only two weeks for bestbuy. Missed the window and they do not stay in their holsters for the car seat. Hit one of my kids going around a corner. Do not buy these are unsafe and we hadn't even watched a movie yet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Susandelgado,
Thank you for writing a review about our Insignia™ - 10" Dual Screen Portable DVD Player - Black . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.insigniaproducts.com/support
A child distraction at best!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price in my opinion, a child’s distraction at best
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ZacharyW88,
Thank you very much for taking the time to review our Insignia - 10" Dual Screen Portable DVD Player - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
DVD players
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning the equipment, very low quality! My kids couldn't watch both screens at the same time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you expected this DVD player to play on both screens at the same time. Please know that if in the future you have any issues or questions with an Insignia product, you can contact us on the link below and we will gladly help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to figure out the product. The tv kept falling off the holders from the back of the headrest
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Krvj,
Thank you for taking the time out of your day to give us your intake on this DVD player, your opinion is valued. We appreciate the feedback that you provided and will take your opinion into consideration. If you have any questions at all, please contact us.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for the first 3 months. About month 4 one of the dvd players started making horrible noises and now it will not connect to the second dvd player. I will note that they have never been moved since I put them on the back of the headrests. Disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ccmom!
Thank you for taking the time to review our Insignia USB Microphone, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Do waste your time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The quality of the picture is bad but I understand it's just a dvd player. One of the screens had a black mark on the screen. Half way through a movie the player started making clicking noises and stopped playing. I did like that you could play the same movie on both screens but with everything I listed above I ended up returning it.
No, I would not recommend this to a friendLisa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One TV already does not work. Only used it for 1/2 a trip. Will return this week.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dvd players never played well and was prone to skipping and freezing. Less than a month after purchase one completely stopped working. Of course just outside of the return window. I would definitely avoid this dvd player.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnS,
We apologize for your experience with this product. Hearing your feedback is important to us so we can continue to improve the quality and functionality of this product. Please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Dvd player
Would never buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player skips a lot, picture kept going to a blue screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your Portable DVD Player. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the device and review what options we can provide you as we know how important the unit is for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for our road trip the tvs started glitching
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to return because we did not use on vacation and could not because it was past the 15 days I did not know that there was a 15 day return policy. Now I have something that I paid 179$ for and will probably never use. I don’t think I will be buying anything from Best Buy.
No, I would not recommend this to a friendEhhh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good in the beginning but they don’t last
No, I would not recommend this to a friendPoor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wasn’t great at all I sent it back and got phones
No, I would not recommend this to a friendNot a fan.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Velcro ties to headrest. They stick out pretty far. Better if there we’re wireless.
No, I would not recommend this to a friend10’ car dvd players
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought them in August and they didn’t even make it a year! One went out two month ago and then the other one just went out. They won’t even turn on. Don’t waste your money on these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 10" Dual Screen Portable DVD Player. I understand that One went out two month ago and then the other one just went out. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Bad buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in and one did not work after the first time to top it off it shorted out some wiring in my expedition and had to pay a mechanic a 200 to fix the issues due to the short from the electronics plugged do not ever buy this unless you want to have more problems than u can afford
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Our customers feedback is our priority, I understand what you're going through, buying a DVD player that doesn't work can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
they dont play the same video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is not load enough and theres 2 different movie going at the same time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!, Thank you for taking the time to write your experience with this unit. Based on your description of the situation, I would like to ask you to contact us at 877-467-4289, so we can help you troubleshoot your unit. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Better options out there, difficult to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holders do not secure well, would expect it to be able to play blue ray.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for letting us know what feature are you interested in, so we can take it under consideration for future products. Please know that if you still have issues regarding the holders, you can always contact us and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us