Customer Ratings & Reviews
- Model:
- NS-DD10PDVD19
- SKU:
- 6265752
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this or anything else branded Insignia. Junk junk junk. Made cheaply and will stop working. Poor performance from the beginning.
No, I would not recommend this to a friendOnly worked for 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 6 months. They both stopped turning on out of nowhere, no abuse, excessive heat or anything out of the ordinary. Very dissatisfied.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 10" Dual Screen Portable DVD Player. I understand it stopped working and that can be dissatisfying. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a road trip. Waited until day before trip to open to hook it up. To my surprise it didn’t work. Too late to take it back I was told.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jess,
Thank you for taking the time to review our 10" Dual Screen Portable DVD Player. I understand it didn't work and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
insignia dual portable DVD player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 5th set I've gotten.. all Warranty returns.. I've had 1 set last over 8 months.. the other 3sets less than 5 months..... BEST BUY IS COOL.. BUT THIS INSIGNIA BRAND IS JUNK...
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk......you’d be better of finding something else and spending more. The mounts don’t work, units turn off on their own. Terrible
No, I would not recommend this to a friendPoor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor product. It takes forever for the dvd to load so you think nothing is happening. You then push the start button again and it starts to reload the disc and intro again. I will be returning it.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player are like the rest, work for a week and quits. One of the dvd players quit working and wouldn't come back on. This is my second attempt at DVD players, guess I'll give it up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read your experience with the Dual DVD player. Please contact us at 1-877-467-4289 from 8am to 12pm CT to assist you.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Don’t do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t last very long the third time I went to replace them they just stopped carrying them
No, I would not recommend this to a friendworthless without remotes and no replacements
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son lost the remotes to these so I contacted support and they told me they don't sell replacement remotes and universal remotes don't work on them. Then they thanked me for contacting them and hoped they had been helpful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello FamilyMan,
Thank you for taking the time out of your busy schedule to leave a review of the portable DVD player. I am sorry to read that the support team was unable to provide you with an resolution. We appreciate the feedback. We will check further to this.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad on quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad on audio one already messed up even at highest volume barley a month about 30 hour use screen mirroring has static
No, I would not recommend this to a friendNot great didnt work and missing parts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item i recieved was missing parts to it and didnt work well at all. It wouldnt play one movie on both screens like it should and i followed the instructions. It was really horrible and i did not like it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tiff,
Thank you so much for providing us with your review on this DVD player, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.
Brian C. -Insignia Support
Insignia - 10" Dual Screen Portable DVD
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty terrible...try to use in the car and kitchen and not good in either place!
No, I would not recommend this to a friendInsignia dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep on. I always have to set the system up every time I get in the car.
No, I would not recommend this to a friendNot worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for 48 hours and I had to buy a replacement cord because it won't register that it's connected with the cord it came with. I lost my receipt so I'm stuck with this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rachel!
Thank you for sharing your experience with our Dual Screen Portable DVD Player! We know how frustrating is that your DVD player's cord was not recognizing it. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play back quality is bad. Especially when two are connected together.
No, I would not recommend this to a friendYuck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The separate screens did not work as described , had to return them and get a different brand . Personally I have not had a good experience with ANY Insignia product . :(
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these overpriced DVD players for a long trip with the kids. First time using them the internals on one of the players fried and filled my entire truck with smoke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that the situation that you had to go through with this screen is very unusual and for us to be able to assist you with your product, please contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Returned
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it since one screen was not functioning.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy and their products, but this randomly stopped working on a trip and I tried swapping out for the other DVD player, and that one stopped working not a month later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
Not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for road trips. I had to make a 12 hour drive, and both screens kept falling off the entire time. The kids became very frustrated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 10" Dual Screen Portable DVD Player. I understand it was failing and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us