Customer Ratings & Reviews
- Model:
- NS-DD10PDVD19
- SKU:
- 6265752
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers value the large screen size and ease of use of the 10" Dual Screen Portable DVD Player, frequently citing positive experiences with setup and operation. Many also appreciate the sound quality and find it provides great entertainment, particularly for children on trips. However, some customers express concerns about the remote control, volume level, and the player's reliability. Issues with the headrest mounts and battery life were also noted.
This summary was generated by AI based on customer reviews.
Won't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Stopped working right when the warranty ended.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable DVD player. I am sorry to read that the unit is no longer functioning only about a year after the purchase. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Dvd Players
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, overpriced for the quality you get... we’ve not even had them a year and the display distorts the dvd.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to share your experience with our product. Please let us assist you, at the end you will find the link to contact us, rest assured we are going to do our best to help you out in this situation regarding the displaying distorting the DVD.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
The worst one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this TV, for a long trip to Florida for my kids . Only one was working. The other didn’t work at all. I don’t recommend this Tv To anyone,Waste of Money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Portable DVD Player. I am sorry to read this player did not work as expected for your long trip.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When connecting both monitors one monitor had a distorted image . Don’t buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that being able to watch the same image on both screens is the idea with this dual screen portable DVD player and so, I would like to suggest that you contact us on the link below so that we can look for available options for you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
MommaT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is terrible very low even when turned all the way up even with headphones on & the connectors between the DVD players is horrible.
No, I would not recommend this to a friendLindaykenia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product . The sound on it is horrible ! You can’t hear nothing the sound is super low.
No, I would not recommend this to a friendBad product don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. One Doesn’t turn on. We purchased 12/27/20 and barely used it. The other cuts off when we close the car door.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your Portable DVD Player can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being returned. One screen totally quit working 2nd trip and use in the car and they are not suitable for 6 or 9 year olds to operate on their own.
No, I would not recommend this to a friendPoor Quality all around.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound is the main reason I give this a 1, and another reason would be not fitting on all headrests. It is tied to my headrest. 2018 Toyota Camry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for sharing your experience with us. We will take your kind feedback in consideration to improve our models, but if you have any question about this model, please know that you can contact us any day of the week on the link below. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Nonfunctional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neither of these TVs worked and I purchased got them for my children to use on a 8+ hour road trip. I was not pleased with this product in the least!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I am sorry to read that your Portable DVD Player did not work as it should. The behavior you are describing here does not seem right at all, so I will suggest to get in touch with us at the link below so we can search for an appropriate solution for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Returned one set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the tv on both sets didn’t work for two different reasons. One did not turn on, other one would turn on but randomly glitches
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to leave a review. I am truly sorry that you had to experience this with your DVD Sets. I would like to make this right for you, please contact our team so we can explore some possible solutions for you.
Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Left monitor lasted about 2 weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left monitor stopped working after 2 weeks, it doesn’t turn on at all, just a black screen when trying to turn on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 10" Dual Screen Portable DVD Player. I understand one of the monitors is not working and that can be disappointing. But, we would be happy to troubleshoot it and check other options for you. Please, use the the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
portable tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they stopped working two weeks after receiving...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 10" Dual Screen Portable DVD Player! We understand how annoying is when a device stops working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Great For Cars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the set up and quality. Too many wires for the kids to grab.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carlos,
Thank you for taking the time to review our 10" Dual Screen Portable DVD Player. I understand you didn't like the set up or the quality and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Portable dvd- don’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was initially great, but the Sound stopped working after first use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable DVD player. I am sorry to read that the sound is no longer working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
No no no!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are horrible. Lasted us only 6 months. Do not recommend to anyone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jerome!
Thank you for writing a review about our Dual Screen Portable DVD Player. We know how annoying is when a product does not last as expected. We would love to check this situation further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use and to get the hang of. Very disappointed with this set of Dvds!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand the feeling when things don't go as planned and it's a disgrace how this unit has caused you a problem. Please contact us, we would like to know more about this issue.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after first use! Don’t waste your money!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mamabear!
Thank you for taking your time to write a review about our Dual Screen Portable DVD Player! We know how disheartening is when a product does not work as expected. We would love to check this situation further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
old fashioned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wayyyy too many wires around the car to make it work .
No, I would not recommend this to a friendReally bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sound in carsuv Really bad Do not buy Does not work at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that you have some issues with the portable DVD player. I understand that you require the unit to be working properly, and it is very important for you. This is why ask of you to contact us at the link below to assist you further. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us