Customer Ratings & Reviews
- Model:
- NS-MB10002
- SKU:
- 5906500
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the long battery life and convenient size of this 10,000 mAh portable charger, frequently praising its portability and affordability. Many appreciate the dual USB ports and lightweight design, finding it compatible with a variety of devices. While some noted that it can get warm during use and has a short cord, the positive feedback on performance and capacity outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Issues Charging
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine as a charger. The issue I have is when I need to charge it. Sometimes it charges, sometimes it doesn't.
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of box, exchanged for a new one. So far works as expected, battery lifespan feels work but really tough to say.
No, I would not recommend this to a friendIts okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had for about a year barely use it because it sometimes doesnt charge my phone. Ive used different cord but have the same issue
No, I would not recommend this to a friendaverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for a Disney World trip and it did work. Just think I expected it to charge phones faster
I would recommend this to a friendGreat charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, just a little too heavy for my preferende
I would recommend this to a friendpretty good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this charges very slow but it works well at what it does
No, I would not recommend this to a friendnot great.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wouldn't charge anything for very long. wouldn't recommend.
No, I would not recommend this to a friendSmall fits all n pocket.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my phone a lot not always near a outlet . Portable charges pretty quick
I would recommend this to a friendDecent quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets expectations, picks up channels without any problems.
I would recommend this to a friendNot so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just after the return expiration, I now notice that the battery will not charge beyond 2 dots on the indicator and mind you there are 4 dots available. It still works, however I would like to have access to the full 10k mAh. Not totally dissatisfied. Just a little...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read about your experience with the portable charger. Please get in contact with us to guide you in the correct path for warranty.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Horrible Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought five (5) of the chargers as was on sale. Thought would be okay after seeing many good reviews over bad reviews. First one charged to four (4) lights once and then would not charge past two (2) after that Then, tried to charge the other four (4). Two (2) of the others charged to four (4) lights and the two (2) other would not charge past two (2) lights. Not sure if light issue or actual charge issue but wasn’t comfortable keeping and not know if the chargers were actually charging fully or not. Was sad to have to return but didn’t trust the quality of the chargers. Best Buy was very accommodating with the return. I would not advise purchasing this product.
No, I would not recommend this to a friendDont waste your time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be fair, I bought this on sale, so I should have suspected a poor product being priced to move. I needed one for traveling. It looks like its at least worth the money. But in practice, it fails to charge my iphone, ipad, headphones, etc for more than sixty seconds. Numerous times I have plugged things in, clicked it on and walked away; only to come back to find nothing was charged up more than a couple percent. This has caused a number of stressful situations on my travels. The super cheap power bank I grabbed in the Safeway checkout line has served me better. Keep shopping folks, you’re bound to find a better product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty. Please, feel free to contact us at https://www.insigniaproducts.com/contact-us and we will do our best to assist you. Hector S.- Insignia Support
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product when it works. But when I didnt use it for a long time it wont charge anymore. No lights or anything. I would just buy a higher end battery pack if you’re looking for a reliable one to carry with you
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nelson, I am sorry to read that your portable charger is not longer working. For us to be able to assist you with it, please give us a call at 877-467-4289. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
This product was not as good as the other product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not as good as the other products that I purchased, I cannot charge the device and charge the phone at the same time as the other products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Candice,
we appreciate the time you took to share with us your experience with this Portable Charger. Your feedback help us to improve the product and services we offer to you to deliver the best experience. Please know we are here to help you to all your inquiries, so if you want to provide us with more feedback, please feel free to contact us at www.insigniaproducts.com/contact-us.
Hector S- Insignia Support
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great, worked fine for couple months and then stopped working. Go for some good ones with extra bucks.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because it had good reviews. I needed this charger for an iPhone 8 got it home start charging it midway into charging my iPhone it stop charging and disconnected itself. I don’t know what happened maybe I just bought a dud, ended up returning it.
I would recommend this to a friendBad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought other insignia products before and never had a problem but this one, I charged my phone twice and that's it. The charger turns off, won't charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Mrgsaavedra.
I apologize for the experience that you had with your Headset. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us.
Alexander G. - Insignia Support
To big for my purse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cord supplied did not fit my phone. Had to use my home cord so now I will have to buy another one for my home.
No, I would not recommend this to a friendDoesn’t hold charge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for only one phone charge. Can’t be used again unless you recharge it immediately after one use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us your experience. This doesn't seem normal, as the charger needs to charger as a maximum level. Please allow us to validate the behavior of this unit, by reach us our customer service team.
We will be more than happy to assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
ok charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad charger for the price+discount. Takes too long to fully charge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our portable charger, thank you for giving Insignia a chance. I am sorry to know we could not meet your expectations with the time it takes to fully charge, please contact us and rest assured we are going to do our best to help you to check what can be tried to improve it.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us