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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 883 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the refrigerator's compact size as ideal for small living spaces and appreciate its quiet operation. They also find the bottom freezer design convenient and the price affordable. While some customers have concerns about the cooling performance and a few have reported dents on the fridge, many are pleased with its storage capacity and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 883 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent fridge and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great. Works great for my 6.5' grown kid - they don't have to stoop to see in the refrigerator portion. Fits like a dream in the small space of their kitchenette and been working well so far. Delivery was 5 star. Fast, kind, on time (I didn't have to wait throughout the long window I was given). Really great. Great price for the fridge too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best fit for small space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the refrigerator from Oct 2023. It’s perfect for small place. All performance is very satisfying.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Rosa! We're delighted to hear that the Insignia™ Bottom Mount Refrigerator has been a perfect fit for your small space and that its performance has been very satisfying. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any more thoughts or need further assistance, we're here to help! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Insignia 24in fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact fridge! Sleek look and still very spacious inside

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    So-so refrigerator, but fabulous delivery crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this is an okay 24" refrigerator/freezer. But the configuration of the bottom freezer section is dreadful, making it near-impossible to access without kneeling on the floor. It's also deeper and shorter than many other (yes, more expensive) units, so some items get "lost" in the back of the refrigerator section. All-in-all, we truly wish we had spent more for a better refrigerator. On the other hand, the Best Buy delivery/setup crew was absolutely fabulous!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, really easy to set up. fits in smaller spaces.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, user796613, for sharing your experience with the Insignia™ Bottom Mount Refrigerator. We're glad to hear that it's working great and was easy to set up. Knowing it fits well in smaller spaces makes it even more convenient. Your support is truly appreciated! Tine | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator. Energy saver and very quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would definitely recommend this item couldn’t have made a better choice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much better than I expected. It’s very attractive & the size is perfect. It doesn’t overwhelm the kitchen, but it has enough space inside for what I need refrigerated, and what I need to keep frozen. I would recommend it to any of my friends, as long as they don’t want a monster refrigerator/freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is fantastic. We wanted to downsize our fridge but still needed enough room for family of 4. It works perfectly, and saves energy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator is working perfectly for your family of four. It's great to know that it meets your needs for downsizing while still providing ample space and energy savings. If you have any other comments or need further assistance, feel free to let us know. Enjoy your new fridge! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Glad I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It replaced a smaller secondary fridge that never kept things frozen solid--this freezer works great. The fridge is quite spacious and its easy to get things in and out--happy to get a top fridge/bottom freezer model at an affordable price. The only complaint so far is there is no light in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Insignia 11.5 Cu Ft Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and quality of the refrigerator. So far so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little but larger than expected fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator at my apartment died and landlord wouldn’t replace, I needed a refrigerator I could afford and chose this. It looks nice & has been great, energy efficient and enough space to hold what I need for me and my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Really good fridge for the price and looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a smaller space. Looks good and super affordable

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and how compact it is on the outside, but the inside fridge has a lot of room. I wish the freezer was bigger, but that’s my fault for not paying closer attention to that detail prior to purchase. It doesn’t make any noise and the delivery was quick and very professional. My only complaint: the refrigerator door has to open too wide if you want to fully open the bottom drawer in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a really nice refrigerator at super good price point. I have looked for reasons not to like this refrigerator, but can't find any. It keeps everything at the proper temperature, easy to keep clean on inside and outside, extremely quiet, and most of all, roomy. The freezer in bottom is a plus bc I use my refrigerator a lot more and bending is an issue for me. Everything is easy to see with the large led light. I love, love, love this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Love the bottom freezer. works good. Would buy another one if this one would stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    so far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this refrigerator for 1 month now. I really like it. We are 2 people at home and it is the perfect size for us. I consider the space inside not big, yet It has space for everything I need. You don't have much choice on shelve (tray) liners placement, but to me, it is working fine. My fridge is not super full all the time, and temperature inside is consistent. I was afraid freezer would be too small, but so far so good:)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator, its quiet and perfect size. My only complaint is I wish freezer was a little bigger.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator with ENERGY STAR Certification. We're pleased to hear that you find it quiet and the perfect size for your needs.

      We understand your concern about the freezer size and appreciate your input. Please reach out to our customer service support so we can discuss alternative solutions to better meet your storage needs.

      We value your feedback and are committed to ensuring you have a positive experience with our products. Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been six months since I bought this, and I am really happy with my purchase. It was priced SO well, and the simplicity and size where what sealed the deal. It looks really clean and neat, and the shelves are great. Interior storage is better than I could have expected. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for rental unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for rental unit. My tenant loves it. Thank you

    I would recommend this to a friend