Customer Ratings & Reviews
- Model:
- NS-RBM11SS2
- SKU:
- 6461499
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the refrigerator's compact size as ideal for small living spaces and appreciate its quiet operation. They also find the bottom freezer design convenient and the price affordable. While some customers have concerns about the cooling performance and a few have reported dents on the fridge, many are pleased with its storage capacity and sleek design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should do not buy the version with the freezer on top a lot of failures with that tyoe
I would recommend this to a friend Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were wonderful. Professional, Very polite and concerned that I was satisfied w the product and the service. I would recommed These two men, are an asset to Best Buy!!!!
I would recommend this to a friendFridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered and installed successfully and carefully on time my fridge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VeronicaS, thank you for your feedback! We always strive to ensure that our customers receive their deliveries on time and with great care. We appreciate your business and hope you enjoy your new fridge. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
- Cons mentioned:Door seal
Junk ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK! We are doing a remodel and for the kitchenette we bought this refrigerator. We needed it earlier than we were going to use it to size out the cabinets. About 30 days after ordering we turned it on only to realize a couple hours later that the freezer door won't shut and was leaking water all over the floor. Super frustrating! Related - but Best Buy's return policy is a bit of a joke (only 14 days?), I definitely should have ordered through a different retailer with a more reasonable return policy ...
No, I would not recommend this to a friend Best Upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice! I’m so happy with my purchase! Best Buy never disappoints!
I would recommend this to a friendDo Not Buy!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator in November 2023, less than two years and its already leaking and thr bulb had gone out. Called best buy for the “free repairs” that was advertised when I purchased. BUYER BEWARE, due to the “small size” of the fridge they refuse to repair or exchange. The only solution offered to me was to bring the fridge in for a repair. I am extremely disappointed in this purchase, I will never buy an appliance from best buy or Insignia again.
No, I would not recommend this to a friendA Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for our needs. Plenty of room inside and way more energy efficient than our old one.
I would recommend this to a friendPleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Although it makes strange noise at times!
I would recommend this to a friend- Cons mentioned:Door seal
Poor after service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with the door opening on the wrong side. Had to pay extra to have a service change it and now they have to come back because the door does not close properly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your frustration with your Insignia 11.5 Cu. Ft. Bottom Mount Refrigerator. We're sorry to hear that it was delivered with the door opening on the wrong side, which caused you to have to pay extra for a service visit to correct the issue. To make matters worse, it sounds like the repair didn't fully resolve the problem, and now you're dealing with another issue where the door doesn't close properly. We apologize for the inconvenience and frustration this has caused. We'll make sure to pass on your feedback to our team to improve our quality control processes and ensure that our products are delivered correctly and function properly from the start. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
- Cons mentioned:Freezer light
No light in the freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a 5 star if the freezer had light
No, I would not recommend this to a friend Office fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge for the office. Quick delivery and reliability.
I would recommend this to a friendSkinnyfridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the door could open the other way but it is a great fridge for a skinny one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Master, for sharing your feedback on the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator! We're glad to hear that you find it to be a great fridge, even though you wish the door could open the other way. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your new refrigerator! Jeth | Insignia Support.
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for our needs, love the stainless no finger prints.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and durable! Affordable! Easy to move！
I would recommend this to a friendnice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we like how easy to get things out without bending over
I would recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. So happy with this fridge. Great price and even better value
I would recommend this to a friendlove the unit but did not work as hoped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased because we wanted a bottom freezer. freezer worked great but the temp in the fridge fluctuated drastically, were able to return it with no problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're glad to hear that the freezer met your expectations, but we apologize for the temperature fluctuations in the fridge. Your feedback helps us improve our product offerings and customer experience. We're pleased that our return process was hassle-free for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and hope to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-white/6461500.p?skuId=6461500
Great small frig/freezer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the refrig is great, only wish the freezer door pulled out, not open door
I would recommend this to a friendNice, smaller fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice, but did arrive with a small dent on the freezer door.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery great service in and out thank you.
I would recommend this to a friend