Customer Ratings & Reviews
- Model:
- NS-RBM11SS2
- SKU:
- 6461499
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the refrigerator's compact size as ideal for small living spaces and appreciate its quiet operation. They also find the bottom freezer design convenient and the price affordable. While some customers have concerns about the cooling performance and a few have reported dents on the fridge, many are pleased with its storage capacity and sleek design.
This summary was generated by AI based on customer reviews.
Great while it lasts.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great fridge while it worked - Lasted less than 2 years. Compressor started making a rattling noise and fridge quit cooling. No one will repair the smaller refrigerators (including best buy service).
No, I would not recommend this to a friendRepair on appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy does have warranty. However they expect you to take the refrigerator back to Best Buy to be look at.
No, I would not recommend this to a friendBlatant misinformation when placing order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After checking with the person who sold this to me, and asking multiple times to confirm that a walk up delivery was okay, the delivery guys immediately left when they found out there was no elevator. Maybe it’s a great fridge but I’ll never know.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CassK,
We do apologize for what happened, for any questions you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Screwd over.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found a Hotpoint 15 cu ft made in America @ Lowe’s, for $453 delivered, old unit removed hauled away.I paid $570 with delivery only
No, I would not recommend this to a friendNot strong enough for commercial
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not strong enough the temperature is above 35 all the time. Not good enough.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator didn't meet your expectations, especially regarding its temperature performance. We understand how crucial it is for a refrigerator to maintain the right temperature, particularly for commercial use.
Your feedback is important to us, and we will take it into consideration for future improvements. Please reach out to our customer support team so we can assist you further and find a suitable solution.
Thank you for sharing your experience with us.
Disappointed Do Not Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in April, delivered in June, mid August does not work. If I could give this product zero stars, I would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator. We appreciate your feedback and are sorry to hear about the issues you’ve encountered. Your input is valuable to us, and we will take it into consideration as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good replaced three times had to upgrade to get a better one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you experienced with our product and that you had to replace it multiple times. We appreciate your patience and understanding. Your satisfaction is important to us, and we are committed to improving our products and services to better meet your needs.
- Shiela | Insignia Support
Not as cold as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as cold as expected. I expected it to be colder.
No, I would not recommend this to a friendFeels like I’m using a toy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Putting one start because otherwise I can’t review. Came in broken, drawers feel flimsy, dairy drawer doesn’t feel solid and off track I would def not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Violet,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
The driver or the other young man did not speak En
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ethiopian no way to exchange this item for something else
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Benita. Thank you for writing a review about our Insignia bottom mount refrigerator. We know how frustrating it is that you are having bad service regarding with your product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Nood good for much.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold much of anything. Basically is only good as an overflow fridge. Doesn’t keep things cold enough.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wendw24!
Thank you for taking the time to review our Insignia - 11.5 Cu. Ft. Bottom Mount Refrigerator - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Terrible delivery system and website
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it would be delivered in 1 month but it took 6 months. With no warning or updates.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the delivery time. We apologize for any inconvenience caused by the delay. Your input is essential for us to improve our processes and ensure a better experience for all our customers. If there’s anything else you’d like to discuss or if you need further assistance, please feel free to reach out. - Carl | Insignia Products
- Pros mentioned:Capacity, Overall performanceCons mentioned:Freezer light
Attractive, sleek, modern design, and very quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer feels unexpectedly cramped/shallow for its size, but works well. The refrigerator compartment is large and accessible, with good capacity but severely limited configurations. (Only the middle glass shelf is adjustable, with two height options 1" apart. Even in the upper position, 2-liter soft drink bottles are too tall to fit below, so your choices are to keep them on the door — which is roomy, and fits four side-by-side — or lay them down on a shelf.)
I would recommend this to a friend Small Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and will only work for one person or a couple
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback on our Insignia 11.5 Cu. Ft. Bottom Mount Refrigerator. We understand that the size may not be suitable for your needs, and we apologize for any inconvenience this may have caused. We strive to provide a range of products to meet different needs and preferences, but it's clear that this particular model may not have been the best fit for you. We appreciate your input and will take it into consideration as we continue to develop new products and features. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-11-5-cu-ft-bottom-mount-refrigerator-with-energy-star-certification-stainless-steel/6461499.p?skuId=6461499
- Pros mentioned:Overall performance, SizeCons mentioned:Freezer light
Bottom freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for my trailer, like the finish, love that there's no handles to deal with, just would like a light in the freezer, overall works great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RKK63, for your feedback on the Insignia™ Bottom Mount Refrigerator! We're glad to hear that it fits well in your trailer and that you appreciate the finish and handle-free design. Your satisfaction is important to us, and we're pleased to know that the refrigerator works great overall. Enjoy the convenience and efficiency of your new appliance! Jeth | Insignia Support.
- Pros mentioned:Noise level, Size
Great value. Chic design.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels way more expensive that it is. Fits small spaces. It's only been a few months but so far so good. Wish more fridges put the colder part on the bottom. It's quiet and replaced our trendy fridge that quit working in just a few years.
I would recommend this to a friend Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is small and the freezer is very small for my size apartment
No, I would not recommend this to a friendRefrigerador
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a dent on fridge .
I would recommend this to a friend- Pros mentioned:Design, Size
Great Slim Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great slim fridge. Very cold even on the lowest setting. Would recommend for any small space. Love the top bottom design. It allows for more storage space.
I would recommend this to a friend Decent Fridge for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent fridge for the price. It cost much less than other fridges in its class. There's a lot of space for a 24" unit and I like how the crisper drawer is deep so you can see everything. The door tends to stick so you need to use 2 hands to open it sometimes. And the freezer temp controller doesn't seem to change. It gets too cold. Vegtables stay really frozen and ice cream needs to come out to thaw a bit before you can eat it. If you can live with an artic freezer, then it's a good buy. Better than paying 1000 more for another model.
I would recommend this to a friend