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Customer reviews

Rating 3.9 out of 5 stars with 934 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, the included keyboard, and the tablet's size. Many appreciate the affordable price and find the performance adequate for their needs. However, some customers note that the weight of the device is a drawback, and the limited storage capacity is a concern for some users. The smaller amount of RAM available is also mentioned as a potential limitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 934 reviews
  • Rated 2 out of 5 stars

    Defective keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some keys, like the backspace, and number keys don't work randomly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage, Weight

    Rated 1 out of 5 stars

    Cheap and worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oddly heavy. Doesn't work well as a laptop. Using the mouse is frustrating and makes you want to drop $1400 on a Surface. VERY short power cord. 32gb doesn't go as far as I thought it would.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but my kid who needed it for school had a lot of problems using the OS system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tab-blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2in1 is a waste of money. I bought it as a gift for my mom. I got home and discovered the hard drive wasn't working. Took it back to Best Buy and they replaced it. Got the replacement home and discovered this Windows based 2in1 doesn't stream very well. FarmVille and similar games are not compatible so they don't work. Went and bought a laptop instead.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for sharing your experience with this tablet, It's unfortunate that it wasn't as good as expected. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet PC just arrived today, and already I am having problems. The battery, power brick, cable, or charging port is no good. The tablet will not charge, and something is defective. The worst part is that I contacted Geek Squad through Best Buy, and they were willing to "give me a quote on the cost" of fixing it. It is BRAND NEW. Absolutely terrible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this Tablet, I'm sorry to hear that the set is having several issues, I would like to remind you that you can contact us at www.insigniaproducts.com/contact-us so one of our agents can take care of this issue for you. Sincerely, Shane B. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    worked great for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and is just the right size for travel it has everything we need to do when we're on the road

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as ever, takes forever to boot up. Patience required.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working properly after the first update installed. I had only had the unit a week. There is no policy for the Geek Squad to deal with a new sale item that is different than any other unit with a problem. I must wait 5 to 7 days to see what they found.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You pay for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cheap computer that can do very basic tasks, but that's it. We bought 2 hoping to use them in our office. Unfortunately we ended up returning because they would lock up and it became impossible to do work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like this product. However I can not blame it as it was very cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    A Gift for my grandfather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She liked the color the speed and the keyboard and the camer, still learning how to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good tablet, horrible keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet was okay but the cursor moved involuntarily which made typing frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tablet for my Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and teach my 81 year old Father to use. Would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop I ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop due to the fact that it was compact and easy to transport. I found that I had problems with it from the very start. There were a lot of freeze ups and when I typed letters would scramble. Along with other issues I encountered. I returned the item to the store and was given credit for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bargain, an excellent product for the price. Great for surfing the web and use apps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wi-fi stop working after 20 days. Took it back and Best Buy fixed it. Then after another 5 days the thing shut down completely. Took it back to Best Buy and they gave me a credit to buy a better one. So DON'T BUY THIS COMPUTER!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty hardware: bluescreen/blackscreen four/five times a session. Windows 10 tweaks didn't hold. It even opened secondary desktops when none were created in the first place. A real nightmare. Avoid the Insignia brand like the plague.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for sharing your thoughts on this 11.6" - Tablet - 32GB - With Keyboard. If you are not satisfied by the product, please remember that you have a 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Beginner tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a lot of memory so should only be used for emails

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bday gift for my 9year old he loves it uses it every day!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really not happy with product or service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet would not take changes to dates, or days along with not being able to connect to wifi or internet provider. Tried to return tablet but they would only give a credit to the store and not find another tablet within company. Will buy else where next time. Very disappointed.

    No, I would not recommend this to a friend