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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the cable length and quality of the 12' Headphone Extension Cable and Adapter Kit. Users appreciate the product's compatibility with various devices and its ease of use. Overall, customers seem satisfied with the product's performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 244 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend the range of my headphone to my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just the cables I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the cables I needed, at a good price and good location near by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good way to extend your headphones.great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing the trick for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Happy that Best Buy had what I needed in stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uhh, so so

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even use it. Found that the input side is a little weird. Little loose on some head phone Aux and a little shallow in the connection. Works though, but if you have OCD your going to hate the bit of Aux that sucks out even when plugged all the way in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for a cable, it works. Duh ok 16 more characters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing spectacular.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. Haven't really had a lot of use out of it, so far. But looks like it works pretty well and haven't had any issues, yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blah

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the cables are suspect as the cable stopped working after a few uses

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok, but priced high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Packaging is ok. Price is high for what you get.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am glad to read you are satisfied with the extension cable and adapter kit, but I am certainly sorry we could not match your expectations regarding the price. Thank you for taking the time to share your comments, your feedback is very important to us, it helps us to improve our products.

      Feel free to let us know if you ever need any help with your product, we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Wire

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap extension cable with quarter in adapter . The cable serves the purpose for which it was bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for headphones NOT for headphones with mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extension cable for headphones with mic. This did not do the job because only for sound NOT voice too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not totally compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter kit was suggested by a sales person; however, when I got home, I found out that it was not totally compatible with my son's gaming chair. I had to purchase an additional piece to make it work. Also, this kit was around $20, but the tag where it was hanging suggested it was cheaper. I was a bit disappointed that I had to spend that extra money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked fine. Due to length, we noticed a bit of sound loss, but it worked fine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open-box item defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open-box item and the 1/4" male to 3.5mm female adapter has a short in it. I didn’t bother returning it because the cable itself and the other adapter work fine. I can’t imagine they do any sort of quality check when people return this sort of thing, but maybe they should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for the headphones I purchased. Returned no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as it was advertised online. Nothing special

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a short while, then had problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this adapter kit to hook up my headphones to my Yamaha receiver. It worked fine for a while, but then I started to have problems with one channel cutting out on me. When I checked the connections, I found that the end of the extension cable that plugs into the adapter was seating very loosely, and causing the dropout. I wound up ordering a different adapter from Amazon, and that item is working well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 different individuals guide me to the wrong product. Then I try and insert the item into my phone, which obviously didnt work, to try and hand it to the guy he shouts Covid 19 cant return.... and then proceeds to tell me the product I actually do need is at another store...... Why did he hve to watch me open it up in order to tell me that? he couldnt save me the headache?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you very much for taking the time to review our Headphone Extension Cable and Adapter Kit. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor quality equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 1/8" male into the 1/8" female doesnt fit well, one second it worked & the next second it was buzzing with no reception, i shouldn't have to shake the fittings to get them to work & then only part of time, you wont have to worry about me coming to best buy any more, this was very poor quality equipment & you were triple the online nprice, bah hum bug

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Santana,

      Thank you for feedback regardin gour extension cable and adapter kit. I know how disappointing it when our devices do not work as expected so to ensure you are given the correct solution, please contact us at the link below so we can help you get this solved as soon as possible.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Line noise heavily present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount if static line noise you get from this extension is untenable. Using heavy noise suppression and noise gating and still can't get rid of it all. Do not recommend at all. Pay bottom price; get bottom quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We realize that static noise can be very annoying and so, please know that you can contact us on the link below and we will gladly assist you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia