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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 3645 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 17 Cu. Ft. Garage Ready Convertible Upright Freezer for its spacious storage capacity, convertible feature that allows it to function as a refrigerator or freezer, and affordable price point. They also find the garage-ready design and adjustable temperature control to be convenient and user-friendly. However, some customers have concerns about the durability of the handle and the availability of warranty services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,645 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received the freezer/refrigerator 4 days ago so it’s too early to give a thorough review. Right now I have it on the freezer setting and so far so good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Jessica,

      Thank you for your trust in our products, I hope you keep enjoying your freezer/refrigerator. Do not hesitate to let us know if you ever need any help with your unit, we are here for you. Thank you for taking the time to review it.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it! It sure keeps everything frozen! It’s the perfect size too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and pleased with my upright freezer. Ample room for our family’s needs. I would recommend highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large freezer that doubles as a second refrigerator however you can't change the swing of the door which sucks. Otherwise I would've have given it 5 stars.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to share your experience with this upright freezer and for letting us know your thoughts about the reversible door feature that you would like to have seen in this model. We appreciate your comments and please know that we are always here for you if you have any question.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer, good size and design. no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My company got this freezer over a year ago and it has performed well the whole time. Very easy to use lots of freezer storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went off as expected. In Time delivery with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and dependable fridge and freezer. Don't have any complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are a bit flimsy, but since we're not stuffing it full, so far it's fine. Keeps cold, doesn't quickly frost up badly. Being in the garage doesn't seem to be bothering it. Pleased so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer haven't has any issues with it the glass shelves are a little tricky as some things slide around other then that no real complaints. I do wish the door was reversible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no frost and very accurate temperature sensor. Looks nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insigna Fteezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer,Great delivery,Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new freezer. It alarms if the door isn’t shut which is nice with small children. It works great and looks great. We have hate it a month and a half and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great. It's the tallest freezer I have ever owned. Lots of shelves and plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working well so far. Door seals tight and stays closed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY THIS FREEZER - you’ll thank me later.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY this brand of freezer. Looked great at first worked well for 7 months and then it just gave in. Hundred of dollars in food spoilage. If you call Customer service they’re are USELESS. You’re redirected to some foreign country where they hardly speak English. Saving grace was the manager in the local store was great and managed to help me get a full refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're deeply sorry to hear that your experience with our Insignia 17 Cu. Ft. Garage Ready Convertible Upright Freezer was marred by a series of unfortunate events, from the sudden failure of the product to the challenges you faced when trying to resolve the issue with our customer service team. We apologize for the frustration and inconvenience this caused, and we're glad that the manager at the local store was able to help you obtain a full refund. We'll use your feedback to improve our products and services to ensure that our customers have a better experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-17-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336445.p?skuId=6336445 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a freezer. So far it works well. It is in the garage so some times it is hard to hear the alarm when the door does not close. One minor drawback was I had to put the handle on myself and the pieces were in three different spots in the freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door is tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is very spacious and convenient, only problem i find is the Door is too tight,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wasn’t sure about the brand, but it turned out to be a great freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product if anyone would like to get one

    I would recommend this to a friend