Customer Ratings & Reviews
- Model:
- NS-RTM18WH8Q
- |
- SKU:
- 5838109
Customer reviews
Rating 4.3 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator as a backup and put it in the garage . I must say I am totally pleased with the purchase . It keeps the food cold and it’s very quiet to operate . From my past experiences , insignia is a good in-house brand for Best Buy . Excellent refrigerator for its price point .
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great size for apt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great for an apt. Looks great and does the job!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get it going - cools very well and perfect size.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig it is perfect for what we needed!!!
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Good fridge, but poor storage design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge because I needed to replace my beverage/extra storage fridge. Price is good for its size, but the design of the shelves limits what can be put on the 2 racks.
No, I would not recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Affordable, basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing fancy, but it looks fine & keeps cold
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Perfect for my rental
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and works well for my purpose. Looks good.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Fridge for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge for for work. Its great for the price
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend Rated 4 out of 5 stars
Not that impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as an extra refrigerator for our garage and I am not sure this was a good pick for the weather winter. All the items in the refrigerator seems to keep freezing. Any suggestions?
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but at times sounds like a dying cow. Makes a lot of noise. Keeps my iron city cold though.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works wonderfully. Doesn't take up much room.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for a single family household!!
I would recommend this to a friend - Cons mentioned:Noise level, Shelves
Rated 2 out of 5 stars
Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes weird noises constantly. Also the 2nd shelf keeps breaking.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 18.1 Cu. Ft. Top-Freezer Refrigerator - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling
Rated 3 out of 5 stars
Basic Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, with no frills. It keeps my food cold and makes Ice. If you want more upgrade this is a very basic price driven frig.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Terrible do not buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a terrible noise poorly made it’s a piece of garbage. I’ve been searching for a while for a comparable fridge For my very elderly father got this one right before I went in for her ankle replacement surgery came out and he hated it it was too small we didn’t realize that it was like a mini a big mini I suppose and it makes all sorts of noise it doesn’t keep it cool and it doesn’t shut it’s just terrible just terrible don’t buy it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand it makes loud noises and that can be annoying. But, we will be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great for the Price-Delivery Service is on Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was easy and fast! VERY professional. Fridge is decent, no bells or frills. But it works well. Only issue I've experienced is some freezing in the back of the fridge, but once I adjusted the shelves and made sure nothing was backing against the vent, it was resolved.
I would recommend this to a friend- Cons mentioned:Shelves
Rated 3 out of 5 stars
Perfect beer fridge for garage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge and freezer get nice and cold. I wish the shelves weren't just wire. Had to put plexiglass on shelves just so beer cans don't keep falling over.
I would recommend this to a friend - Pros mentioned:Space
Rated 3 out of 5 stars
Great refrigerator/freezer for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage space on doors & shelves. Could use more adjustable shelf heights in the fridge. Vegetable bins are deep but short. Overall a great deal for the money!!!
I would recommend this to a friend Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was just what i expected. The delivery people were nice and fast, both of them wore a facemask. I purchased it for my parents, I asked to send Spanish speaking employees which they did.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small affordable fridge, perfect choice
I would recommend this to a friend












