
Rating 4.3 out of 5 stars with 4705 reviews
4.3- Size (838)
- Price (556)
- Space (511)
- Cooling (158)
- Ease of use (68)
- Noise Level (282)
- Shelves (175)
- Door (107)
- Freezer (68)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Great Refrigerator for the Price!
In Reality Our Refrigerator's Go at the Worst Times and Mine Certainly Did! I had my Refrigerator for 40 Years YES 40 Years they Don't Even make the Brand Anymore so here I was Thanksgiving Week looking for a Refrigerator thank goodness it was a 2nd Refrigerator for me Not my Main One! Although I use this Refrigerator for Storing Christmas Cookies in the Freezer Part and in the Refrigerator part Fruits and Vegetables and Believe it or Not Skincare Products. I was Really in a Bind I Really Needed this Refrigerator Especially for my Christmas Cookies. Luckily I found, this at Best Buy and I couldn't believe the Price! I First saw it Online then went into the Store and couldn't believe the Room it had in it! They told me I could have it Delivered and Set up in 3 Days! I knew I had to get it. Especially when knowing Every where else I called wanted Double the Price at Least and Delivery was Going to be at Least a 3 week Wait! Its been Now about 3 Weeks with the Refrigerator and its Running Great! It Does make Some Strange Noises but they tell me thats Normal, and its Only when you open the Doors up and close them right after that you hear a humming noise after that its Quite. I purchased the White one. I think if Your Looking for a Refrigerator/Freezer I think you will be Very happy with this one, you will have a lot of Spacious Room in the Freezer part and Refrigerator Part as its Wide and Deep. Also its Not built Cheaply at All. Its a Very Sturdy Refrigerator/Freezer.
Posted by Loriac
- Rated 4 out of 5 stars
Quality issue and noise.
First I want to say that although I had problems, Best Buy was top notch in handling them. I'm very pleased with Best Buy's handling of this (which is why they still got 4 stars). The first one had a faulty gasket on the main door hinge line that would bind when you closed the door. The second one sounded like a jet idling for take off, with a tiny heard of cows inside it. That high pitch refrigeration noise could be heard over the TV. It drove me nuts. If you're getting it for a garage or basement, no problem. You don't want it close to a living space. Both of them made noises. For a very basic fridge, which is all I wanted, the Samsung is the winner. I ponied up a few more bucks and got that one. It's available at Best Buy. I really like it. It has real glass shelves instead of rubber coated wire racks. Just hands down better.
Posted by FurGrandma
- Rated 4 out of 5 stars
Works great, arrived damaged - Best Buy resolved
First off, the price couldn’t be beaten! $579 for a brand new 18.1 cu ft fridge! I purchased this unit for a rental property that I own, I needed a basic unit without any extra frills, so this was perfect. Now, I will say that the functionality thus far is great… though the unit is still empty and has only housed my bottled waters while cleaning it up and readying it for tenancy. Unfortunately, it looks like it went on a wild ride en route to my home. I noticed when the guys got it off of the truck, they took several photos of it. Now, this could be protocol, but as I’ll share, it might be bc they spotted damage. The delivery guys scraped the utility dolly on my newly painted doorframe when they brought it in, so I was focused on that as it was left in the kitchen. They very quickly exited and headed out. It wasn’t until they left that I saw about a half dozen indentions on the freezer door… about the size of a nickel. I brushed it off bc I didn’t want to deal with processing a return/exchange. Well, the guys that came to do the install portion a few days later pointed out two long dents on the left side. At that point I put in a call to Best Buy and they extended two options to remedy. I ended up accepting a partial refund, which satisfied the issue. It was a couple of weeks after that that I went to put all of the trays into the doors when I realized the large door tray was broken. I ordered another one and I don’t know how/why, but a motor showed up… with the invoice reflecting the tray description and model number?!?! A tray is supposedly in route and should be arriving soon… I hope! All and all, I’m happy with my purchase. I could have done without all the hiccups, but there are worse things that could have happened and these have been relatively easy to remedy… without too much extra effort on my part.
Posted by Jennifer
- Rated 5 out of 5 stars
Great value for its size
Bought this as secondary refrigerator. We have an extended family. The size of this refrigerator is perfect. Not too small and not too big. No fancy features. It works well and plenty of space. Should work really well as a main ref for small homes or apartment. Doors can be configured to open on either side. Prior to our purchase we checked other stores and other brands. None came close to the value of its size. We're satisfied with our purchase.
Posted by Mandyboy
- Rated 2 out of 5 stars
You get what you pay for
Decided to add another secondary fridge to the basement to prep for the holidays and my beer collection. This fridge was priced lower than most for like models. This reinforces the saying of you get what you pay for. The fridge looks like any other from the outside but its the inside that you start to see some cheapness. The shelves are not solid and are wire grates that sag under weight, 2-3 6 packs of beer. Still plenty of room around the beer but seems to worry me. Something to watch over time, also the door does not seem to close naturally, even with weight in the door. I made sure to level the fridge from front to back and side to side, still have to make sure door seals every time. Temp controls are easy and it seems to be working great from that aspect. Main issue seems to be with the wire shelving, sags and hard to store individual bottles since they continue to fall over by themselves. Fridge works but not without having to troubleshoot some of its shortcomings.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
Posted by Zach