Customer Ratings & Reviews
- Model:
- NS-RTM18WH8Q
- |
- SKU:
- 5838109
Customer reviews
Rating 4.3 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy purchase was the best deal that I found. I searched several others stores, but Best Buy had the cheapest deal. This is a beautiful refrigerator, very stylish, hold a lot of food. I am very satisfied with my purchase.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first two gentlemen that deliver the first Refrigerator I did not like the service. They pushed it all the way up into the cabinet. The second group of guys that delivered the new one was pretty good they did a really good job they were very nice. They did a good job
I would recommend this to a friendRated 5 out of 5 stars
Working like a champ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator/freezer, a bare bones model, has been working just fine since delivery, maintaining temperature despite oppressive heat. I’m completely happy with the purchase and was fully pleased with the delivery process.
I would recommend this to a friendRated 5 out of 5 stars
Mo pervez
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't review it since it won't go through my kitchen door. The windth of my kitchen door is 26.5 but the width of this freezer is 27.5. I ended up ordering a frigidaire refrigerator from Lows since best buy don't carry them in Bronx, ny
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my garage. It is perfect for that or an apartment. For the Home, I would choose something a little better. I used plexiglass to cover the wire shelves. Shelves are strong enough to hold plenty of beers and sodas, however without plexiglass you will play 52 pickup every time.
I would recommend this to a friendRated 5 out of 5 stars
Great garage fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is awesome garage fridge. Kept things cold even when the garage was cold. Bright light, spacious interior, simple controls. A foot fell off when I was leveling it but… I think that was User Error Lol
I would recommend this to a friendRated 5 out of 5 stars
Wonderful experience!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest process! I was able to view my product, ask questions via a real person, and pick up was super easy!! The product was just as described and was not damaged at all!
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendRated 4 out of 5 stars
Fully functioning great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the only thing that I would like better is to have deeper shelves in the door of the refrigerator itself. They’re too narrow to hold a gallon of milk even. But beyond that it works
I would recommend this to a friendRated 4 out of 5 stars
Adult beverages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a beer fridge in garage. Reason for my purchase. The spaces on the grid/shelves are too wide and bottles tend to tip over. After a creative fix, all good.
I would recommend this to a friendRated 4 out of 5 stars
Nice refreshment refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator which works well. The wire of the shelves are just a little too wide so some bottles, cans, and jars do not sit very good but everything is chilled.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendRated 5 out of 5 stars
Just what we needed for a secondary fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checks all of our boxes for a budget refrigerator. We purchased it for a secondary fridge and keep it in our laundry room. Haven't experience weird sounds noted in other reviews, but do agree wire shelves are less than ideal. Happy overall.
I would recommend this to a friendRated 5 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an inexpensive fridge for our garage. Our choices were limited during covid. Ordered this online and had free delivery. Very happy with this experience and the fridge but we’ve only had the fridge a month. Hope it lasts.
I would recommend this to a friendRated 3 out of 5 stars
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Keeps refrigerated foods and frozen foods well. However, this is so noisy! You can hear it making it’s growling sound several times per minute. We had the first one traded out for this same reason. I understand that it is caused by the agent now required to be used for cooling. That may be true but seems like the copper tubing could be insulated to get rid of the noise. Unless the noise is corrected I would not recommend anyone buy this for use inside their home.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the sticker price was above the minimum for free delivery, the delivery men were great, on time and I now have a new second refrigerator. I didn't want any of the bells and whistles for my second refrigerator for the house, and this works out just right for the price.
I would recommend this to a friendRated 4 out of 5 stars
Good Value for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine! The only negative is that both of the doors definitely won't close on their own. Luckily, with a fairly small kitchen, it's a minor inconvenience.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendRated 4 out of 5 stars
Simple fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a simple and good refrigerator. The drawers are a little small. The shelves wires have a wide space between them. But I like the simple quality.
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the college dorm room refrigerator I had, but a bit bigger than I expected. My only complaint is that at times it sounds like a kitten or small animal is trapped inside of it.
I would recommend this to a friendRated 4 out of 5 stars
So far so food
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s met or exceeded any expectations I had. So far no issues. I’ll update if this thing falls apart in 12 months .
I would recommend this to a friendRated 5 out of 5 stars
Outstanding value, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, no frills refrigerator. Perfect for a second fridge for a cottage. Energy efficient, quiet and reliable. Insignia brand product just seem to be well made and quality build. This refrigerator is no exception.
I would recommend this to a friendRated 4 out of 5 stars
God for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was delivered as promised and is performing as expected. But it did seem to take it longer than expected to get cold enough to use.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Bob,
I am happy to know you are satisfied with the purchase and the delivery. Thank you for giving Insignia a chance and for taking the time to share your experience. Regarding the temperature, the time it takes to get could enough depends on several factors, but please let us know if you ever need any help with it, we are here for you and you can rest assured we are going to do always our best to assist you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us












