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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,706 reviews
  • Rated 5 out of 5 stars

    Hurricane ready

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so we could stock up for hurricane season and am not disappointed. very quiet although i guess it doesn't matter in garage. when i close i always check again because it sort of self closes and not a hard pull your socket out to open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of ice builds up at the top which stops the bottom from getting cold, had a few instances where items went bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best fridge I've ever had. Easy to clean and keeps everything perfectly cold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the New Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I loved the purchase and delivery process---it was to easy and efficient. I expected it to be so difficult to purchase, that the sales agent would try to sell me on something more costly (not what I want), but it was great---in minutes the sale was complete. The delivery was phenomenal; I loved watching the delivery-techs to their thing---it was great the way the team worked to get the old fridge out and the new fridge in---and it was hot that day! Great job:-) The jury is still out on the fridge itself---stay tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge master 8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New fridge for me? Yes please!!! The last fridge i had was a right handed outswing and not a left handed. With the structure of my home we could only open it 90 degrees. got this badboy and boom! Works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for more storage (in my garage) during the holidays. Great purchase! Easy buy, great price and delivery set up went smooth. Thank you BestBuy for making easy for me to do my shopping from home especially during these times.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Make weird noises.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the day is making noises like is a cow lowing in there and some times some cracks. I am not sure how long this equipment is gone a work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Will,

      Thank you for taking the time to leave your review on our 18.1 Cu Ft refrigerator. We know this unit is important for you and it can be discouraging for it to perform in such a manner. For this reason, we kindly invite you to contact our team so we can look into this and provide you with a resolution.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my apartment home however it is too big. The quality is great and the price is reasonable. Great for non-fancy and original fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, the delivery & set up guys were awesome - and it's a good value smallish refrigerator -works well - although it gets warm to hottish on the sides when the motor is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the market for a inexpensive refrigerator for our garage. This, well being relatively inexpensive, turned out to be a great looking in great working refrigerator. We were quite surprised and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! I bought it for the garage to keep drinks and long term frozen stuff. The one small downside are the refrigerator wire shelves. Bottles do not stand firmly on them Flat glass/plexiglass would work better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a 2nd refrigerator for my basement. Black color is nice. Shelves though have large gaps and drink bottles fall over. Weird design

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. But we had to wait a week past our original delivery . We didn’t received a call til the of the delivery. Was promised some sort of refund (by two different people. But no refund as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An affordable second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a second fridge in our laundry room and this fit the bill. It was a great price (on sale) and so far works well for extra storage. It’s not fancy, but does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as an extra fridge for the garage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for. The only issue was that one of the trays was cracked. When I called customer service, they quickly sent me a gift card for the damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extra storage needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer for the price! The added food storage was a must for my family. No added frills that have been disappointments and broken down in a short amount of time.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Extra fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door doesn’t stay closed - had to tape it shut. Purchased for garage as an extra fridge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with installation and product. Refrigerator did not fit in spot like it was suppose to, so height was higher than measurements than the ones I took in .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for garage. Great price. Has features we wanted. Delivery guys on time, pleasant, and professional. However, the refrigerator would not level despite much effort to resolve. It rocked so severely we had them put back on the truck and return to store. We went to store and purchased a different refrigerator instead. (Sales clerk said they saw our returned item in the back and agreed it was quite odd how bad it was.)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid basic model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Best Buy store brand model. Easy to set up. Decent options for customizing door trays. Not mad about it. Gets the job done. No bells and whisltes, but so far so good!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Your feedback is truly appreciated and it keeps us striving towards our goal of providing only the best products to our customers. We are certainly proud of this Refrigerator.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia