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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,706 reviews
  • Rated 4 out of 5 stars

    good fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent size enough for an apartment, this was my 3rd of the same fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and professional. Fridge works —- what more can one say?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Installation team…not so good. Nice fridge for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a good purchase. It replaces the 20+ year old extra garage fridge. I especially liked that Best Buy put us on to the local power company’s free recycle and rebate program.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud noise refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator we got was loud and sounded like a continuous cat fight. The compresser was constantly going off. Got a replacement the two weeks later. Same thing happening. Decided that after all the trouble of getting a new refrigerator decided try and live with noise. Will not buy another Insignia refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shellou,

      Thank you for taking the time out of your busy schedule to leave a review of the Top-Freezer Refrigerator. I am very sorry to read that you have had the same issue with the same model twice. I understand that the sounds can be frustrating. Please contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Second/Auxilliary Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator to use especially for extra food during the holidays and to accommodate guests staying on the other level of our home or for folks working in the garage or gardens or lawns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and a great price. Needed a simple fridge to replace my old one and this hit the spot, Very quiet and keeps everything nice and cold.Great value

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A side garage door had to be removed and then put back. In doing so it it is now difficult to open and close. Also the weather stripping on the bottom of the door was badly mangled necessitating the removal of a rug in front of the door to facilitate opening and closing the door which had been made more difficult

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    working Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working Great not to noise everything you expect from basic refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product. Bought for garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Geek squad members were courteous and efficient. Had refrigerator up and running in no time. Hauled all the packing away. Refrigerator working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for over 2 years and haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Our big fridge went out so got this one. Its smaller but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slotted racks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the slotted racks. I didn’t realize the slotted racks until my canned drinks fell over...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    insignia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has to be exchanged due to noise in freezer and dent on side panel

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Freezer could be better. Delivery was very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the price .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor owners manual on the refrigerator's controls function. It does keep the food cold per the settings selected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this product as a Christmas gift for my daughter and son in law. They needed an additional refrigerator for storage. They absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A basic but very nice unit with snazzy controls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental unit and the so far happy. I like the digital easy to read control panel in the fridge and separate temperature control on the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Man Cave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge we had in our man cave was over 30 years old! It recently died on us and we couldn't be happier with this one. It actually has wire racks instead of plastic and the price was right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in the garage as a second refrigerator. Both freezer and refrigerator are cold and true to temperature. Good price.

    I would recommend this to a friend