Customer Ratings & Reviews
- Model:
- NS-RTM18WH8Q
- SKU:
- 5838109
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Black insignia refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great still. I bought several of these for rental properties and I have not had an issue with any of them. They work great and they are nice looking. It's quite a good value for a refrigerator nowadays when they are also expensive and cheaply made.
I would recommend this to a friend - Cons mentioned:Shelves
A nice inexpensive refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator does what a refrigerator is suppose to do and does it well. It keep frozen foods frozen and I like my drinks super cold and it does the job. I had it on the coldest setting and my half gallon milk froze. Buy it, you won't be disappointed. I don't like the slotted shelves. A minor thing for me. Sometime my drinks fall over.
I would recommend this to a friend - Cons mentioned:Noise level
Review Insignia refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelen refrigerator and exelent price. Only thing is that make a wear noise. The noise is not loud. It doesn't bother,but it sound like a cow muuuu. I would buy it again, actually i already buy 2 for my house.
I would recommend this to a friend - Pros mentioned:Space
New fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic fridge that gets the job done. Plenty of space, very quite, and looks nice. Perfect replacement for someone needing a reliable fridge with no frills
I would recommend this to a friend - Pros mentioned:Size, Space
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cold super fast, have alot of space and just the right size for a family
I would recommend this to a friend - Cons mentioned:Noise level
No happy and can’t wait to sent back.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frigid works great. It’s very noisy. The reason for only two starts is because it came with a lot of damage but after already buying a fridge they didn’t work from Best Buy we had no refrigerator so I had to except it. Called Best Buy and they wanted to give me a small gift card. I let them keep there gift card. I just ordered a new refrigerator from Home Depot hopefully it gets here so I can send this one back. Very disappointing if I didn’t need the fridge it would’ve went back the same day.
No, I would not recommend this to a friend - Pros mentioned:Price
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good durable and it’s a good price I’m happy still running like a champ
I would recommend this to a friend - Pros mentioned:Size
Exactly what it says
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great works great and fit in area great i love it also a great size at a great price. Delivery men were very nice and on time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I appreciate the time you took to write this review. We are absolutely committed to provide the best products and experience. We hope you continue to be part of our family!
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Space
Great fridge and a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed an extra fridge for our new house, and wanted one more competitively priced. This is roomy, quiet, and provided more space than I thought. Bought sight unseen as, well, COVID19 kinda put a hamper on store visits. Not disappointed.
I would recommend this to a friend - Pros mentioned:Size
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product. Easy set up and functions well. Keeps everything cold. Perfect size . The delivery guys was very nice and polite. I will buy more products at Best Buy.
I would recommend this to a friend - Cons mentioned:Shelves
Good for keeping my beer cold in the garage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything fine so far except my beer bottles kept tipping over on the wide spaced metal shelves until I covered them with half inch hardware cloth.
I would recommend this to a friend - Cons mentioned:Door
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 but there is a blemish on the freezer door and I sent to customer service when I got the item and no reply.
I would recommend this to a friend Nice Medium sized refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for a family of 4, that ships once a week. The shelves on the door are small and the one on the bottom door is big enough for the big gallons of salsa.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kellie,
Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Space
Great fridge!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! We love the space and temperature levels.
I would recommend this to a friend - Cons mentioned:Shelves
Good for a 2nd fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for a 2nd refrigerator in the garage for extra space. Works fine. The only thing I didn’t really notice was the wire shelves. Some small items don’t stay flat as the space between the wires make them uneven.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Matt!
Thank you very much for letting us know your opinion on the Insignia Top Freezer Refrigerator. Here at Insignia we love to read the feedback from the most important source: you, our customer. Rest assured that your comments will be considered when making the next models.
Please, feel free to contact us at any time, the door is always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Price
Perfect!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent, very good relation between price and quality. Just what I needed to start my new home.
I would recommend this to a friend - Pros mentioned:Space
Good product for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the space and the bins with the temperature guages however the two rack shelves makes it differcult for some items to stand
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Door
Tolerable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and it’s a good price but after reverse the door, freezer door cannot close properly, even the rubber didn’t get attach. Some rubbers are dirty, I don’t know if it’s from installer from Best Buy the way they touch and handle the installation. Only good for garage. I attached the pictures after I clean the inside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your thoughts on our 18.1 Cu. Ft. Top-Freezer Refrigerator, we're very sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and help you address this situation:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Best refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs perfectly! Glad I went with this refrigerator over others.
I would recommend this to a friend- Pros mentioned:Price
Great buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the money. Perfect for apartment or rental property.
I would recommend this to a friend