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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,706 reviews
  • Rated 5 out of 5 stars

    This is the second one I’ve bought this year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Apparently my tenant liked it also since she took it with her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet the expectation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a fridge in the upper floor, this one does the work.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you close the fridge door, the freezer door pops open. When you close the freezer door, the fridge door pops open. We have to make sure both doors close every time we use one door. Even when both doors are closed, the freezer doesn't keeps food frozen. Pizza thaws out. Ice cream treats create a mess. Sadly this was a $500 waste of money. I'll need to buy a new refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jmart213,

      Thank you so much for providing us with your review on this Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White, it pains me to hear that you the the freezer door is not working as it should. I can assure you that this is not normal and it needs to be looked at. Please contact us at Insignia so that you can receive the proper help you need. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellente purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product. The energy consumption is lower Now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Good sized freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fashionable, Size right for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service excellent. Knowledgable salespeople.Nice to work with you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a good value to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an inexpensive fridge so I wasn't expecting much. Seems to be working fine. However, I do notice the rattling notice made when the compressor. Not super noisy but noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious love all the compartments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator really nice size freezer compartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well and keps everything good and cold as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased e refrigerator & service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. Product was exactly what we wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what in needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thx for everything and the service what excellent no complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold and quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Perfect for our garage fridge. Quiet and cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fit nicely fit nicely does what we need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my needs in the garage as a secondary fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not had any issues. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that came were very nice. Did all things well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price fast delivery when other fridge died

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge died. Bought this as a replacement. delivered next day. great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do notthink I have been ever been more pleased with an entire experience

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Insignia 18 Cu Ft. Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product makes humming and creaking noises. They have become increasingly louder and we have owned this for less than 1 month. One of the drawers was also broken. This is a Best Buy product and Best Buy will not help determine who the manufacturer is. They say there is no recourse and no repair personnel who can look at this. I not recommend this product, I have always trusted Best Buy but and have been very disappointed in their response.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick,

      Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand it is making louder noises and that can be annoying. But, we can help you troubleshoot it and check your options. Please, use the link to contact us at your earliest convenience.

      Insingia support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the office lobby. Stays nice and cold.

    I would recommend this to a friend