Customer Ratings & Reviews
- Model:
- NS-RTM18WH8Q
- SKU:
- 5838109
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Nice little fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money. Nice amount of space if you don't want a huge fridge.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Perfect for our garage. Highly recommend especially for the price!!
I would recommend this to a friend - Pros mentioned:Space
Great price lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value lots of space clean looking and functional
I would recommend this to a friend - Pros mentioned:Space
Great Inexpensive Refrigerator for Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In new house wanted an extra refrigerator to store extra food like we had in old house. Got a great deal and does the job of keeping things cold.
I would recommend this to a friend - Cons mentioned:Door
Highly flawed. Steer clear.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HATE this fridge so much. Design is HIGHLY flawed. This is the extra fridge for the garage so I really wasn't picky. I just need it for the meat for the week, extra jugs of milk & OJ from the warehouse club, and to keep individual drinks from cluttering up the main kitchen fridge. I figured I'd save a little vs buying the name brand. Whether or not the fridge closes is temperamental so I had to put kid locks on it to ensure it's closed and stays that way. Shelves are stupidly spaced that things like jugs of milk or cartons of OJ are too tall for the bottom shelf. If you raise it about 6-8 inches to the next notch you will basically lose an entire fridge shelf unless you have items that are about 4 inches tall. All of the milk / juice / pint cartons need to be on the door. Because of the placement of the deeper door shelf that is designed for milk jugs the bottom interior shelf can only be about 3/4 of the way out to the edge or the door will not close. The deeper door shelf is above a slimmer shelf which you cannot see the contents of without really bending down. Then the deeper milk jug shelf cracked after 4 months from holding the 3 gallons of milk it was clearly designed for. So now if you put anything on it, it will sag just enough to keep you from closing the door. And remember can't put the milk on the bottom shelf because there's not enough vertical clearance and can't fill it out to the edge. The fridge still has the original tape in some places and I'm seriously considering ridding myself of it and buying something else. If you only have $500 to spend on a fridge then it does the basics it's supposed to. If you can, go with something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™- 18.1 Cu. Ft. Top-Freezer Refrigerator - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Space
Refridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very spacious, keeps all food fresh and cool. Freezer is amazing. For the price it is well worth it.
I would recommend this to a friend - Cons mentioned:Door
Outside fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money!!!! Only complaint is that you have double check the door shut
I would recommend this to a friend - Pros mentioned:Size
Perfect size for rentals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect size refrigerator for rentals. And the price is great. Good luck getting one in under three months though.
I would recommend this to a friend - Pros mentioned:Size
Shop frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my shop needs, easy move and nice size (but no freezer light).
I would recommend this to a friend Open box purchase of Insignia fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an Insignia refrigerator in March. It was an open box purchase so the deal was pretty good, my only complaint was we received NO paper work as far as instruction, warranty etc. Not a big deal, because yes it was open box. We also paid for a haul away of the old fridge, because of Covid 19, Best Buy has not picked up old fridge. To be honest, not sure I'd buy from them again
No, I would not recommend this to a friend- Pros mentioned:Price
Nice low prices fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I night this for a rental property. It is nicer than the other low prices options and at a better price. Has been working great for 6 months now.
I would recommend this to a friend Frig, ice maker, water line install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was complete after two trips. The handle needed reordered and second trip. The water line I purchased through BB was not the right size fitting on the water supply side. I thought BB would bring the fitting but was not part of service. I understand but would have been nice to complete the water line install.
I would recommend this to a friend- Pros mentioned:Cooling
Nice Beginner Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my rental property. Haven't had complaints from my tenants. Although basic at most, this fridge does what a fridge should do: Cool and Store.
I would recommend this to a friend - Pros mentioned:Cooling
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Just what I needed since old one stopped working. It quickly cools down!
I would recommend this to a friend - Pros mentioned:Price
145
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for this size of refrig,hope it last for 5 years!
I would recommend this to a friend - Cons mentioned:Noise level
Noisy but does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works however it is very noisy! The price was right though...
I would recommend this to a friend - Pros mentioned:Price
Good fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice for the price, no thrills to it but works great, smaller then a typical size but I use it in my garage for a spare and it’s perfect
I would recommend this to a friend - Pros mentioned:Size
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Exactly as described fits perfect in the space delivery was awesome on time with friendly helpful delivery people
I would recommend this to a friend Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best garage refrigerator you can purchase! Works really well and very happy with this purchase!
I would recommend this to a friend- Pros mentioned:Space
Garage Fridge/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge and freezer to store in my garage. Enough room to keep items frozen or cold.
I would recommend this to a friend