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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,751 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks good and it’s gets cold so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stainless fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our new stainless steel fridge!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this fridge in our garage and it has done really well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    This Fridge and Best Buy are the Worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this fridge and I hate Best Buy. I will never give Best Buy business again after the experience with this stupid fridge. We purchased the fridge because ours unexpectedly stopped working. The first delivery, we received a fridge that had a huge scratch across the front. We were allowed to use it until a replacement was sent. The replacement came and it was also damaged. We were told a third fridge would be sent, but honestly I just wanted our money back - Best Buy wouldn't allow it. The third fridge was delivered with damage, but this time it was at least on the side towards the back, not visible and seemingly not impacting the function, however... The freezer shelves were broken. We contacted Best Buy again and you would have though we were asking to do something illegal. To get new shelves, they had to send out a fourth fridge. The fourth fridge was extremely damaged upon arrival, but the shelves were fine, so we swapped the shelves. The fridge itself is terrible, The seal on the doors lasted about a month. This thing is also super noisy - a few times a day it sounds like a chainsaw is being used in our kitchen. I wish Best Buy would have just given us all of our money back so we could go somewhere else because we're back at square one in needing a new fridge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. I can tell that you are disappointed with the condition of the unit when it arrived. Kindly contact Best Buy at 1-888-237-8289 for further assistance.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I sow that freezer refrigerator stainless steel I like

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and everything works great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern looking refrigerator! A lot of interior space .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Works awesome and we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis fridge is da bomb and keeps everything cold as it should

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great basement fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for an extra fridge. nice size, nice lighting and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, spacious. We use it as a second fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Fsan319.

      I appreciate the time you took to write this review. We are absolutely committed to provide the best products and experience. Thank you for being part of our family!

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted and delivery went smoothly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a medium sized Fridge and this one worked out better than I thought. It has more than enough space inside for a small family of 4. No unnecessary bell's and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge looks stunning would definitely reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great EXTRA refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great storage, moveable glass shelves. Storage on door also is moveable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps thing cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot space in fridge and freezer Easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for size and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Adequate light. Easy to clean shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss some of the extras of a bigger refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the refrigerator, but wish the shelves were more flexible. There is not a lot of space between the shelves and if you take one out, it would limit the amount of food you could store in the refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator appears to work well, but the fridge makes nose. The fridge also has awkward storage spacing inside. Not really good for a family, may be suitable for a single person just starting out.

    No, I would not recommend this to a friend