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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,751 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fridge, first one I bought it for myself as a second fridge in the garage three years ago, I am so happy with it so bought this one for rental property too. This is the cheapest in the market for this size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi everyone, I bought Insignia™ - 18 Cu. Ft. Top Mount Refrigerator - Stainless steel, and its the most significant addition to my home. It is perfect in size and a great product. So far, I am enjoying it and have made the right decision buying it. I would definitely recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    I totally love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator it's quite one I've ever owned can't even tell it's running good quality freezes great and refrigerator get really cold quickly I've read others said don't freezes well or cooling well I've running still in the factory setting works great I was skeptically at first I wanted side bye side at first but my mother has so much trouble with hers so I got this refrigerator for birthday present for my self I'm so proud of I bought the product if I could have given it's 10 stars I would have I would recommended to bye this unit it's rocks

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this purchase yesterday. It's bigger than my old frig and has a lot more room in it even though the size seems to be the same. It really goes with my decor and I'm very happy with it. Very good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Basic & fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerador was the perfect size, price and had just the basic amenities, which is what I was looking for when I was shopping. It works fantastically and the finish we got has proven to be easy to clean and doesn't show spots or fingerprints. My apartment didn't have a water hook up so we had no need of the door water option. Really great fridge. Satisfied customer!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good fridge, freezer needs better sealing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second fridge for a 2 family household. Has worked well over the 2 years with no issues. Only problem is that the freezer door won't stay closed all the way so we had to buy a child lock to keep it shut. Otherwise it would keep popping open just a tiny bit and things would defrost and refreeze. Other than that it works perfectly for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A basic fridge- so far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge for your garage, basement, or as a temporary replacement in your home until you get something a bit more robust. We had it installed in our garage a few days ago and so far it's doing what it was meant to do- keep our drinks cold and store some overflow food items. Based on the size of the compressor and overall quality of the unit, I don't know that I would trust this thing if it was packed with a ton of food. It's basically a super-sized mini-fridge. The freezer is small but seems like it will get the job done unless you're trying to cram a huge turkey in it. One thing- the fridge is noticeably noisy but I've read this about a few other fridges in this price range so it seems to be common for this type of unit. We'll see how long it lasts, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    beginner refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an ok garage fridge but I'd pull my hair out if this was my main fridge. Pros: cheap, keeps stuff cold, small outside for decent space Cons: NO LIGHT IN FREEZER, not enough room for tall items, door doesn't like to shut

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Spacious and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge and also the insignia oven for my in-law suite.This fridge is very spacious and my mom approves of it.i was skeptical about the brand,but it’s really good bang for the buck.Also it was readily in stock as opposed to other brands that are on 6-8 week wait period.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a steal for the price point. Looks great and works well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator as my previous fridge was way too old. Wasn’t looking for anything fancy and this fridge was big enough for my needs. This model is working perfectly fine and looks really good. One complaint is that the shelves are not in the best position for height for everyday items like a gallon of milk. I can move them but they are still always just a bit off. Only other complaint is condensation between top and bottom doors. I adjusted the temperature in both fridge and freezer and seems to help a little. Other than that no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carol’s not so good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered on the same day as my range. 5-16-21 even though I was told it would be delivered on 4-30-21. The refrigerator was damaged pretty bad. I had them take it back. Even though that was not my fault I did not receive the refrigerator till 5-26-21. That was disappointing. I went a month without a refrigerator in my kitchen. I am pleased with the refrigerator. I do like it. It will be a while before I order anything else from Best Buy. The experience was not merry pleasant. I will give you a heads up on your geek squad. Those guys were very friendly and professional. They apologized for all the trouble I had experienced. Ryan one of the guys told me he would call and check to see if things are working properly. The next morning he did. He called me like he said he would. I did appreciate that someone said they would call and they did. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I think am very happy with my purchase! It is a little noisy at times but works well and looks neat and modern in my kitchen. I would purchase this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant remember the last time i've owned a refrigerator that kept drinks so chilled. The shelves are also adjustable for items that would not otherwise fit inside it. The refrigerator fit perfectly in a kitchen space that was too small for most name brands I had seen advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Nice little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking for a simple, inexpensive unit that fit into the small kitchen area in my apartment, and that's exactly what this is. It cools and freezes well, has enough space and compartments for me. It's a good starter fridge for a single person or couple on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am please with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this refrigerator as an extra for my family, it works as how it is suppose to work. I read about how much noise it make but not in my case. Although, it is on my basement. I should say, that this refrigerator looks really nice better than my main refrigerator. I will definitely recommend this insignia.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator from a recommendation of a neighbor. He has the Insignia 18 Cu Ft Top-Freezer Refrigerator - White in his garage for about 2 years and loves it. I use my new refrigerator in the garage also to store extra food and beverages. I live in The Villages, Florida so knew that our garages get hot. The sales person also validated this was a good refrig to withstand the heat. I am widowed and also bought the 5 year warranty, which was very inexpensive, just incase :). I ordered my refrigerator and it was installed 2 days later. The installers, extra charge, changed the door to open on the other side perfectly. I have my refrigerator now about 1 month and I love it. Great purchase, delivery and keeps the food and freezer items perfectly... Oh also the refrigerator does not have perturbing handles so it fits perfectly and uses minimal space. Only negative is .. there is no light in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Good Appliance for Many Reasons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a new refrigerator, I wanted one that was fairly simple. I was not looking for any special features like an ice maker because they always break down long before the refrigerator itself does. The same can be said for a drinking water dispenser. Aside from that, to have a refrigerator with such features would have cost me a lot more money for the appliance and the work in my kitchen. For that reason I chose this particular one and I am very pleased with this it. It is just the right size for my kitchen and it works very well. The price was also more than reasonable. The stainless steel was another reason why I decided to go with this. Basically, there are many reasons why I am very happy with my decision to buy this refrigerator. If you are in the market for a new one yourself, I recommend at least checking this one out.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits the space in my kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator holds more than you think it will but the lighting is not sufficient. There is no light in the freezer and the light in the refrigerator is dark. I've tried to take the cover off of the bulb but I can't because the screw that holds it on is in the back and it's hard to find it to get the screwdriver in the right place. The space in my kitchen is small so I couldn't get a larger refrigerator and there's a wall on one side so I had to get something that had no handles and opened from the left to the right. This refrigerator will solve the problem. But I wish there was more light.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Basic solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got just what I needed in this second fridge ... extra cold space with no frills at a great price. I have a fridge with ice and water dispenser so all I needed was extra space for stock up items from soda to steak. This model looks good and does what I need it to do.

    I would recommend this to a friend