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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,751 reviews
  • Rated 3 out of 5 stars

    Mr. PAIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was damage twice .the inconvenience of removing your food 3 times.Not to mention the time I wasted waiting for the refrigerator to arrive No competition

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this product. I purchased this fridge for my garage in March, 2019. I purchased a second one for my parent's garage in November, 2021. Great value and quality for an overflow fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a rental as it will fit in small places.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent value refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a decent value and worked fine for what was paid. No bells or whistles, but that’s the product I purchased. Does what is expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and modern look for the money. Fantastic value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this fridge online so was hesitant but the fridge is more than I expected. Looks great. Large capacity. Glass shelves. Very quiet running. Racks are door are great for gallon of milk/juice. Oh yah, became cold quickly and no fluctuation in temperature. Would buy again but probably won't need to for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It looks great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigator is simple but beautiful. I live in an apartment so it's perfect for me. The only thing i was not happy about that it has wheels to move only on one side of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look. Perfect size fridge for small apartment

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door scratched Left all plastic and cardboard inside Two of door racks broke - no part numbers available yet for replacements Frig getting noisier as each day passes Hard to regulate temps 2- not cold 3- freezes things Worst thing Best Buy doesn’t want to help - keeps pushing me off to Insignia. I BOUGHT IT FROM BEST BUY!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      We apologize to read your experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. We would love to help you escalate this issue with our team. Please call our customer service team at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Gem
      Insignia Support
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    No handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent product for the price. No ice maker. Due to no handle, it makes mark on the refrigerator near where hands grab to open the door. I would give between 3.5 to 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic But a Baddie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is the best Fridge i've ever bought. I've needed a new one and this was the perfect model! Easy Convenient and Simplistic, No need for all those fancy tablets on these new fridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for me. No leaks, no loud sounds, no broken items, nothing. Nothing fancy either, has no ice maker but I knew that because I read the description and reviews :-) Do your research before you buy a fridge. And it might not be for everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Un happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, sounds like a moaning cow or a cat squall. I was told by Best Buy employees this was a great fridge and nobody complains about it. The geek squad or warranty people sent a tech out and he said it was cheaply built and the issue is beyond his ability to repair it. I don’t recommend this fridge u less u can put it in a back room or garage. It’s very annoying and the moaning is loud.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 18 Cu. Ft. Top Mount Refrigerator, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition and magnets stick to all sides of fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy camper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product running very cold and energy use rating is superior. The delivery team who delivered the fridge were so so good; they said they are the A-team and I should have thought to tip them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size & Nice Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our smaller basement kitchenette. Very bright lights inside to see things easily. Like the easy-to-clean exterior finish. Just the right amount of shelf and crisper space. Would buy again and recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Month Later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Insignia refrigerator. It is a great refrigerator for the price. I haven't had any problems or temperature issues with either the Freezer or the bottom. All in all I'd say it was very well assembled, a good solid appliance that is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my parents. I checked it out the other day at their house. It is average. No bells and whistles. They like it. i thought the freezer part would be bigger. it holds an okay amount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Looks and works greatly. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Outdoor garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. We are using it for our garage.

    I would recommend this to a friend