Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,751 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit for a starter home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right size and capability for new home

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door scratched Left all plastic and cardboard inside Two of door racks broke - no part numbers available yet for replacements Frig getting noisier as each day passes Hard to regulate temps 2- not cold 3- freezes things Worst thing Best Buy doesn’t want to help - keeps pushing me off to Insignia. I BOUGHT IT FROM BEST BUY!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      We apologize to read your experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. We would love to help you escalate this issue with our team. Please call our customer service team at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Gem
      Insignia Support
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade our apartment with the excellent fridge ..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,works fine,good price and I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great space overall great fridge.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Temperature is great. Tons of space....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent refer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price. energy efficient *

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Is it ALIVE?!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good appliance Major complaint is the sounds this refrigerator makes It will scare the lights out if you at first. Sounds like an animal hollering

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for my rental property and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy camper.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product running very cold and energy use rating is superior. The delivery team who delivered the fridge were so so good; they said they are the A-team and I should have thought to tip them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for 2nd refrigerator in basement. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything nice and cold. Works great, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for a rental property. Black Friday prices were better than any other local merchant, so I got it. Tenants like it so I assume all is well. Chinese made & very light compared to the old one due to paper thin metal & lots of plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I've ordered at least 10 of these refrigerators (I'm a landlord) and havent had any problems with any of them. I was actually pleasantly surprised with the quality which is why I keep ordering them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to have a second refrigerator. Have had it since December 2016 and it has proven to be a very nice unit, have not had any problems with it. The only negative I would say about it is that I think it could use more adjustability for the glass shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge fit in a 207

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a fridge for our place in Bush Alaska that would fit into a Cessna 207 we felt lucky to find this one at Best Buy and it was on sale! So far we are loving it. I swear I think it has more usable shelf space than our much larger side by side we had to have barged out 15 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My backup fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a second refrigerator for storage purposes, it does it function perfectly. Freezer and refrigerator keep foods quite well. If looking for a no frills refrigerator I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and is great size for small familys.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great price for fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and aesthetically pleasing, plenty of storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Siminius4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no complaints. It works excellently. We can not give any negative remarks because we have not owned it long enough to have anything to complain about. After a year we may have some negative remarks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and efficient. Quiet and plenty of storage.

    I would recommend this to a friend