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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,751 reviews
  • Rated 3 out of 5 stars

    Not very good luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator was delivered with a large, deep "bullet" dent on the freezer door, front and center. The delivery people called Best Buy right there from my house. Best Buy spoke with my husband and said they would be calling with a new delivery date. 5 days passed and no phone call, so I called Best Buy. They said that the request had been entered, but no delivery was scheduled. We received a new refrigerator a few days later. This one leaks water out of the bottom. My husband pulled it away from the wall and saw that a plastic water reservoir, as he called it, was cracked and broken. I called Best Buy, repairman coming in 5 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and still spacious!! I absolutely love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 2nd Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky and strolled into a BB and this fridge had been returned with a scratch. Thus, we got an open-box item wit a barely visible scratch. We needed a second fridge w/ freezer for our garage. This is perfect. We don't need an ice machine or water system. This is straight keeping things cold. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great entry level fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright lighting inside and great storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic fridge. But does the work. Very quite..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I'm not happy with is the light. The LED is dim and bluish. It's also in the front center, taking up space. Otherwise ... Very happy with this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our refrigerator. We are happy to know that you are satisfied with your unit and will surely take your comments in mind as they help us to know how we can improve our appliances in the future. Please contact us at the link below for any help you may need in the future with your fridge.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Fride

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a very basic fridge. It is a 2nd fridge for us. It works fine. It is actually quieter then our much more expensive main fridge. Many parts of this fridge are kind of flimsy but we didn't pay much for this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge as an open box item. There was very little damage, just a few scratches on the side. Doesn’t have any damage on front of fridge. It’s used in the basement as a second fridge so we didn’t care about the color or scratches. Works great and love that it has glass shelves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least inexpensive refrigerator I coild find with glass shelves. Works like champ, nice and cold and freezer is ice cold!!. Perfect size for a second fridge. Delivery was hassle free and on time with great communication all the way!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cracked parts inside but works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this with parts inside that were cracked. I called best buy they forwarded me to the manufacture company who put me on "hold" for over an hour as no one ever answer. I could here them whisper/mumble so i just hung up since I never got a response. Called best buy again told my situation they told me they would send the part and about month later here I am with no part. Also a little deceiving only the front doors are stainless steel no biggie. Other than that works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy prices and delivery service was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. Most of all, we really love the service we received by 2 of your delivery men! They were exceptional!! That was the main difference between Best Buy and the others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for its size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for replacement for our garage fridge that died and wanted an auto defrosting one that did not have all the bells and whistles. This one fit the bill. Has spacious freezer and lots of room in fridge for drinks and large platter/bowls for the family get togethers. Would also work well for small apartment.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you just can't complain. The door on the display, the 1st one we had, and the 2nd one we had didn't seem to close smoothly but that's nitpicking. Our first fridge was damaged. Best Buy was amazing and made the process of getting the problem fixed super smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator standard size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a satisfactory product…. Serving its purpose , thus far.works well keep my food fresh and drinks cold. Have not purchased an ice maker for it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools great but the only downfall is that the door shelves are not that strong. I placed water bottles and shelves cracked and broke.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a business. Used to store employee’s lunches and such. There’s a constant buzzing noise but it does cool as needed. Sturdy build. We’ll see how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second refrigerator for me, that I put in the basement. I felt the 18 Cu Ft was good price compared to other items that I looked at. Most of the other had wire rack shelfs, not glass.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jerry.

      Thank you for sharing you review on this Top-Freezer Refrigerator with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this product!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Replaced our old garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lots of room for food in both the refrigerator and freezer. The price was good and it’s more energy efficient than our old one. My only regret is that there is no light in the freezer but it’s not a big deal, just turn on the overhead light and it’s fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator inside and out, the shelves on the door are big and wide enough to put big containers and I like the glass shelves especially I can see what’s in the vegetable and fruit drawers. Overall satisfied!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Garage Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great! Spend the extra money to get the glass shelves, you will be glad you did. Was hoping for more freezer space, but it is a garage fridge so it does the trick.

    I would recommend this to a friend