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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,751 reviews
  • Rated 4 out of 5 stars

    great looking and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new refrigerator. It seems to have a little less room than my old one, especially the freezer. And I would have liked another shelf in the refrig...or at least another slot to adjust shelves. Otherwise very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast this affordable and beautiful refrigerator was delivered. It didn’t take more than 3 days and this summer’s heat demanded a quick delivery. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally we wanted a different fridge and some of the reviews on Insignia products were a little sketchy. However, this fridge has served us very well and I really don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it does the job and it looks great in my kitchen. I had Best Buy deliver and install it, and I was annoyed because it had a minor dent on the freezer door when they delivered it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery Nightmare, decent product for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average Rating because the fridge I received wasn't even close to being balanced. One corner didn't have support whatsoever. Getting a replacement but that seems to be just as hard as getting one delivered. I also asked a bestbuy worker if the door is interchangeable (which it is) and told me to ask the delivery people to swap it when they're here, but delivery people said they don't do it. Shipping and Installation Nightmare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an inexpensive refrigerator that didn't look cheap. This model fit the bill. The handle-free design was a big plus since it opens against a wall. The only drawback is that there is no drawer for deli meats and cheeses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a scratch and dent item, this was well worth the money. It is easy to see all the items in the refrigerator and the adjustable levers that were missing were delivered the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good apartment sized refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for an apartment and it is perfect. We had it delivered and installed. Being able to change the door opening direction was very beneficial.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Refrigator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with a dent On the side. The top door is tight to open and close. It is acceptable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic shelves are easily broken. It was the only size in its quality that would fit in my kitchen. It works and the ice maker is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is a second fridge its located in basement but is has more space than our current refrigerator thats in our kitchen. Great price the delivery men were very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge and fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The refrigerator door opens on the right and changing the door is not recommended by the technician as it does not seal when changed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice fridge and gets the job done that we need it to, but this past winter had troubles with it not keeping the freezer cold enough. It would thaw out food in the freezer and if we turned up the settings to a colder setting it would freeze stuff in the freezer and also in the fridge. No one in customer service was helpful in figuring out the issue and they even had a local appliance company come out and take a look at; they couldn’t find that there was any problem with, but not a happy purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fair refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were due for new refrigerator my issue was that i couldn't fit any refrigerator in my kitchen space so i finally decided to buy this fine refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL GREAT APPLIANCES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Realtor and Zell has been helping my clients with their appliances for many years now! He is very thorough and I recommend Him! He's at the Columbia, MD store, but just call and he can help you over the phone! Thank you Zell, I'm grateful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems very good except we had issues with the ice maker for this model. It would not work because of the clip. We had to get another refrigerator and are now waiting to see if it makes ice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called the day before and kept in touch with me on the day of delivery. They had to work hard to remove the old refrigerator and squeeze the new one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with my purchase. pick up from warehouse could have been easier but over all would buy again. was happy it was in stock same day for pick up unlike every where else being out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Looks awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge looks good and works great, after a few minutes of been plug it started getting nice and cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom is satisfied with her Fridgerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the fridge for my mom, and she is very pleased. It is well constructed. It keeps food cold and attractive in her kitchen.

    I would recommend this to a friend