Customer Ratings & Reviews

The sales person was polite and helped us with all our questions. Deliver people were very nice and handled the refrigerator with care. The refrigerator work well and very nice.

This fridge looks great, and works at first. Of course because it’s not the best fridge the back of the refrigerator gets colder than the front section towards the doors, and can frost drinks and food rl towards the back. However, after a year and 7 months the refrigerator and freezer stopped cooling entirely. My advice either get a warranty or buy a better refrigerator. There are no options on getting this repaired.

My very first big purchase for my own place. I was super excited to finally have something of my own that isnt a hand me down. Works amazing. Great for my height, im 5'2" and its at least 6',i think idk idr. But i like it!

Great basement freezer. Door shelves are flimsy, so be careful with them.

Like the refrig. however, always have to make sure the door closes tight. Did not like that Best Buy did not mention there was an installation fee. Had to borrow money.

its ok for the pricing - got a first one and called first week because of weird noises that could not be explained - received second one and no sooner than later it began to do the same noises I kept this one just to see if it was something that would play out further - still does make noise but running quite well.

The freezer doesn’t stay shut. If you close the fridge the freezer pops open. The freezer doesn’t hold hardly anything. When they delivered the fridge it had a dent in the front. Abs the door shelf was cracked. They were sup to replace it. They never did.

purchased this fridge as secondary/backup. it has more capacity than expected. energy sipping: 20kwh in first 30 days, 1/3 less than labeled (362kwh/year). run quietly. seemed to be made with high quality material.

great small fridge though it does not come with an ice maker so you that is an additional charge. It also is a little on the small side so if you have a bigger family you might need a larger fridge.

We are pleased with our new appliance. They delivered and set up with masks, gloves and booties. Grateful they could deliver during such trying times.

The Fridge works okay. There are only 2 drawers in it, not the usual 3 (two crispers; no drawer for lunchmeats etc.) Others we wanted more were out of stock; evidently there's a pandemic-related supply problem. The delivery team this time (4th try!) was quick, quiet, efficient, and accommodating, way better than the 2nd and 3rd tries. They switched the doors outside, as I requested. They deserve praise.

I like the refrigerator for all its shelves and drawers,and there is plenty of room for all my needs. The Geek Squad did a good job of setting it up, cutting off the water supply and cleaning up everything when they left.

I needed a refrigerator fast because my old one died. Great buy for the money

Solid fridge and freezer. Use this my second fridge. Quiet operation.

This fridge is replacing a much larger one that quit working. I wanted something smaller with glass shelves. This is perfect for me. It’s also quiet. Cooled quickly so was able to begin using within a few hours. Very happy with my purchase!

The Insignia refrigerator is amazing. It has adjustable shelves to organize all of your produce. I would highly recommend this product to anyone looking for an extra refrigerator in their garage.

Highly recommend! This fridge has been great, I have had it over a year now with no problems.

The refrigerator is working perfectly. I like the handle free design. It takes up less space than the previous one. I would recommend it and buy again.

This is so nice! One of my best recent purchases. Would recommend!

I bought this fridge in May 2022. In Aug/Sept 2023, I had to have it worked on, due to both the fridge and freezer not staying cold. The freezer was around 30F and the fridge around 55F. The freezer would take 2-3 days to freeze anything unless already frozen. Geek Squad came out to diagnose the fridge about a month later (earliest we could get in). The fan in the freezer wasn't working, and was ordered. It took another 2-4 for the part to come in and for the tech to come back and fix it. Each time the tech came out, it was $120. Fast forward to now, August 2024 and the same thing is happening. I called Geek Squad and the fan doesnt have any kind of warranty on it whatsoever. The earliest someone can come out is in September. I've now spoken to three people with Best Buy, including a case manager and got nowhere. I will have to pay another $240 for the tech to come out, plus the part. I was told that there isnt anything that can be done until the same part has been replaced 3 times, and then eeplace the unit at no additional cost. But why would I pay $800+ to repair a ~$430 fridge??? They won't discount the service fees or anything, because I didnt buy the extended warranty, which I was told I couldn't buy because the fridge was a display unit. Definitely the last time I buy an appliance from Best Buy. Their customer service is a joke.