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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,751 reviews
  • Rated 5 out of 5 stars

    good fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good works clean the doors are on the wrong side to open but i will have to call best buy to send one out to switch the sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this refrigerator. It was delivered fast , and the gentlemen that installed it was friendly and safe. They hand on mask and took care of all the things my wife asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator!!! I own a home bakery and oh boy this refrigerator helps me out a lot !! It’s so big I can put 9 cakes in at at time !!! Love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge, No Bells...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just looking for a fridge to replace a aging 80's model. Price was an issue for me as was space. It's a non bells/whistles model, which is fine for me. I just need my food kept cold :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in May 2022. In Aug/Sept 2023, I had to have it worked on, due to both the fridge and freezer not staying cold. The freezer was around 30F and the fridge around 55F. The freezer would take 2-3 days to freeze anything unless already frozen. Geek Squad came out to diagnose the fridge about a month later (earliest we could get in). The fan in the freezer wasn't working, and was ordered. It took another 2-4 for the part to come in and for the tech to come back and fix it. Each time the tech came out, it was $120. Fast forward to now, August 2024 and the same thing is happening. I called Geek Squad and the fan doesnt have any kind of warranty on it whatsoever. The earliest someone can come out is in September. I've now spoken to three people with Best Buy, including a case manager and got nowhere. I will have to pay another $240 for the tech to come out, plus the part. I was told that there isnt anything that can be done until the same part has been replaced 3 times, and then eeplace the unit at no additional cost. But why would I pay $800+ to repair a ~$430 fridge??? They won't discount the service fees or anything, because I didnt buy the extended warranty, which I was told I couldn't buy because the fridge was a display unit. Definitely the last time I buy an appliance from Best Buy. Their customer service is a joke.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month old. Still doing the job. Not a lot of bells and whistles on it so not much can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is energy star rated while other well-known brands in this size and price range were not! Ice maker is easily installed by owner and costs around $60 instead of the well-known brands at $100. Great Value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very beautiful and well done product . i am So glad to buy it from best buy .thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried store brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised. So far no issues, purchased for a garage refrigerator and decided to try Bedt Buy brand. Saved about $100 off the next lowest price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for my family! This product delivered everything it said it would. Im very plasesd with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got really cold really fast. which is a big plus! works very well was informed the plastic bins can break so far so good trying to be cautious about it. the depth is surprisingly strong. very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ligonier buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine. its color fits better with our kitchen decor. It is a good replacement for our old refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product great - scratched new wood floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order and delivery experience was great, product is exactly what we wanted, but delivery company scratched the heck out of my 2 month old wooden floor and trying to get it fixed has been a horrible experience. It's still not fixed and they keep giving us the runaround. I know this review is to be for product - that would be a 5! Delivery guys were great, but accidentally scratched rhe floor and still not fixed (bad marks) - so that's a 1!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge its not complicated no crazy technology to go bad on it ..it serves its purpose..if u want a no frills fridge get this one u won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dtl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Ordered on line. Delivered on time. Good quality for the price. Drivers were very professional and cautious because of the pandemic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigeration and using less energy. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good forbthe money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door bins are a bit fragile. Had a hard time getting the fridge below 40 degrees. Had to turn it to the 4 out of 5 setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator with the sleek front and door handle built in to the top of the door. So far it works great. Another nice feature is the glass shelves instead of wire racks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge. Even though it is smaller than what I am used to, the shelves are well thought out, and a place for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and Great Delivery Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator and the delivery service was great. The Geeksquad team delivered perfect service a 10 out of 10. Keep doing what you do, you guys deserve a raise.

    I would recommend this to a friend