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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,751 reviews
  • Rated 5 out of 5 stars

    refrigerator is working as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been very impressed with delivery of appliance several weeks ago , and am looking for the same quality delivery and installation next week of newest appliance purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great, noise is very low,and boy does it get very cold. But this for a second refrigerator for my man cave the beer is always cold . Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for our garage, no complaints. Delivery was on time with good communication.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT MAKES A HUMMING AND MOANING SOUND AS IF A PERSON IS INSIDE OF IT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal on the insignia refrigerator. free delivery was an excellent benefit. the delivery was on time and the crew did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental home and my tenant was complaining that it was very loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Needed a fridge for my mother, and this was perfect! Quick and professional installation to top it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, also the sale was so awsome and delivery was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good refrigerator and a great backup for emergencies. Ice maker not purchased since there was no need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this but the ice cube trey is rather small. Otherwise extremely happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken shelves

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works fine. All but one of the plastic shelves were cracked or broken. Requested replacements but only received one shelf. Chances of getting the others seem slim at this time. Fortunately this is a garage fridge, so we can get along without them. Too bad, BestBuy delivery is usually good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs warmer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Runs a little warmer and have to put setting colder than expected. First fridge arrived broken seal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer doesn't seem to cool cold enough to harden the meats and such frozen. It's been that way since day 1. I have it set to max. I put little in there now because of this. Fridge part seems to work fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The refrigerator is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the the price if it had to more drawers would have been excellent overall it’s a good refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge and value for the money. We have it in the garage as a spare so it works great. You really can't go wrong for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not a good refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia refrigerator that I purchased stopped working after 21 days. That is six days past the point that I can return it. Because I do not want it if this is how insignia products work. When I first got the refrigerator it is very loud and makes popping noises. But I thought that I could live with. But now it does not cool or freeze. I have scheduled repair because that is my only option. I am hoping at least they can get it working. I will never buy an insignia product again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sheila,

      Thank you very much for sharing your experience with our Refrigerator. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my needs and a great second fridge. Others complained about the fridge making a loud noise but I have yet to experience it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    All around a great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Love that there are no protruding handles. Quiet. Build well! Bought 2 and my tenants and myself are very happy. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the staff was very helpful and the delivery was on time and professional. Had a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ron Garfunkel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well— may now purchase the ice maker—- this is a backup and extra freezer space——-deliver and install on time and no problems

    I would recommend this to a friend