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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,751 reviews
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is actually pretty good refrigerator. I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was a good product. The only downside is that the produce arrive to our house damaged due to manufacture mishandling (stated from delivery driver). I was very disappointed, but the functionality was not harmed in any way so far. Would recommend, but be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Cold Unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this unit. Items stay cold and it will make a great back up fridge to our main fridge for the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works quite nicely for last few month since we purchased, doing a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    standard low end refirigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working well, but two out of two units arrived damaged

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    side is black instead of steal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perf is good but we expected its side also be steal but it was black.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Insignia Sells A loud Cat Whining Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia refrigerator makes loud whining sounds that sounds very much like a cat crying. It is annoying and very embarrassing when you have visitors. I am so disgusted that I paid my hard earned money and I now have the sound of a pet in my home constantly crying. I am at a lost as to what to do for I know that this Insignia company knows what they are selling. I gave the ease of use a low mark because I do not enjoy using this refrigerator. Some times the sound scares me then I remember what it is that I am hearing. Do not purchase this refrigerator. You will most definitely regret the purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Refrigerator since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Chemical smell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the fridge for about a year and a half and it started to have a bad chemical smell in both the fridge and the freezer. From what I have read, there is a leak of some sort and it needs to be repaired. Just out of warranty…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality item, very happy with sales person, helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my fridge, but u have to make sure u really close the doors shut. Would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great amount of space for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside is sleek and the stainless looks great. It came with an ice tray so I thought that was cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the product and the delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the product and the ease of the delivery. The delivery men were professional and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and sleekness of this fridge. Wish there was a deli tray though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been satisfied with product. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review for appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great appliance. The lighting is dim and I feel it should be brighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent back up fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew was early, very helpful and courteous. set up new fridge and took away old one, Answered all questions and ensured fridge was set and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My co-workers are really enjoying not having to walk that country mile to the cafeteria to get ice and store their food and beverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad delivery service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenant is very happy that she finally got her refrigerator. The delivery guys suck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an office break room. Works well and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, the space is kind of lackluster but a family of 3 its got enough for. Not so much a family of 4-5

    I would recommend this to a friend