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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,751 reviews
  • Rated 5 out of 5 stars

    Bar refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample space for tall pops extra milk keep it loaded with water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color and styke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like thus product. The delivery guys Terry and Christian was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the stuff that we need and we are happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Freezer Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this and choosing another model. The freezer stays open about 3 inches after giving it a push to close the door. This is not good with a household of 5 of 3 of them are children.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for your feedback on this 18 Cu. Ft. Top-Freezer Refrigerator. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refrigerator at this price, I guess it ok. I would not buy it again. The containers inside the refrigerator are too hard to get out when you want to clean up your refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I am glad to see my refrigerator every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator for the price. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear doors. You can see what is the door pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good. Good refrigerator for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT buy online!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send this back 3 times, It is a lot smaller on the inside than I thought it would be. I was never compensated for the three days off work or for the inconvenience of losing food or the effort of transferring food in and out 3 times. They offered me 60 dollar gift card which covers the delivery fee, except I have to use it at their store and still have not received that as of yet. Be sure not to buy online!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very nice and great customer service and the fridge works perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia is a terrible brand , do NOT buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible refrigerator. Do NOT BUY. It started making noses within a year, and leaks chemical within a 16 months. just out of warranty. No one wants to come to repair Insignia products, because it's difficult to work with. Working with Best Buy appliance support is a nightmare, prepare to spend hours on chat not helpful, then call customer support wait on line for an hour get hang up. Then they want to charge you $90 to look at it. then $500+ to fix a $600 product?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my new fridge..Its great and AND will be deff getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we need fit good, good condition for a open box buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stainless fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smaller fridge for Mom and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, good features. Fits perfectly. Perfectly happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television microwaves cellphones tablets computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. Polite, helpful and friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge DENTS once delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped it off and everything was fine but as soon as I removed the plastic wrap we noticed 2 huge dents in the FRONT of the fridge. We called customer service and they wouldn’t give us a new one, instead they wanted us to PAY them to fix it. The front piece is even coming off now (part of the fridge door). So disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Fridge,

      We regret that you have received a damaged product. That can certainly be frustrating. As part of Insignia Support, we would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps everything fresh and cold it is a very good refrigerator

    I would recommend this to a friend