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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,751 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the salesman was excellent and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for my basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it is perfect for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT buy online!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send this back 3 times, It is a lot smaller on the inside than I thought it would be. I was never compensated for the three days off work or for the inconvenience of losing food or the effort of transferring food in and out 3 times. They offered me 60 dollar gift card which covers the delivery fee, except I have to use it at their store and still have not received that as of yet. Be sure not to buy online!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Well the fridge thinks it's a freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second refrigerator for my house, it hasn't worked correct Yet!I read the instructions ,I've adjusted the temperature controls but all it seems to want to do is freeze everything. All the milk, vegetables, fruit and fresh meat are frozen solid , soda cans exploded inside and broke the plastic door trays. I bought the extended warranty and am waiting for Geek Squad to come to repair it. This unit is only 40 days old,let's hope Geek Squad can fix it but as of right now this is useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product doing well so far. Second refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money on energy very nice......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal And a nice looking refrigerator for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra fridge to put in the garage, working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems well-built, good shelving & drawers....perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to get installed and the doors needed to be reversed which took 3 more days and and extra 50 dollars. Plus they did nothing with the waterline which needed to be taken out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extra refridgerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for my needs, needed a new fridge for the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace my old looking one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great buy.... I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with icemaker, works great, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fride at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves well organized. Stainless steel door a must at beachside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for being an extra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Using it for a cold and frozen things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice For The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and seems to operate as it should. Priced right too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fragil Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eventhough this fridge looks tough and sleek its pretty expensive for what it offers, both doors are so fragil that they can be bent by a touch. Taking it out of the box we dent it twice by just pushing it into places.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The motor whines periodically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor whines periodically at odd times and is loud....also the shelving height options are not plentiful so alot of wasted space.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Huge DENTS once delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped it off and everything was fine but as soon as I removed the plastic wrap we noticed 2 huge dents in the FRONT of the fridge. We called customer service and they wouldn’t give us a new one, instead they wanted us to PAY them to fix it. The front piece is even coming off now (part of the fridge door). So disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Fridge,

      We regret that you have received a damaged product. That can certainly be frustrating. As part of Insignia Support, we would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia