Customer Ratings & Reviews
- Model:
- NS-RTM18BS8
- SKU:
- 5735000
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
Fridge/freezer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door reversal was not as easy as in previous units. Drawer and shelving heights are odd
I would recommend this to a friendBest Buy Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors are very light and bounce open. No handles which make the doors more possible to get full of hand prints.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer stopped freezing 5 months in. Can’t regulate proper temperature.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good as a stand-by or extra storage not enough room for a family.
No, I would not recommend this to a friendProduct Good--follow up bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase and installation were fantastic. During delivery adjustable leg was missing. Installer placed cardboard to support and said they would report it. Before they pulled away I received a call saying that the leg would be mailed and I would be contacted for installation. A few days later, I received the leg. It's been a few months and have not heard anything about the installation.
No, I would not recommend this to a friendMr.Chris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store employee was well above average. Delivery and setup left a lot to be desired.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Makes to much noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes too much noise over heats too loud constanly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paco!
Thank you for your comments about our Top-Freezer Refrigerator! We know how annoying must be that it makes too much noise and it over heats. We would love to assist you further, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Noise level
Moans and groans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy; moans and groans. Bottom shelf is nearly on the floor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that your refrigerator is making weird noises. We realize that you would like to have this situation reviewed and so, please know that you can contact us on the link below, and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Door
BROKEN PARTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NUMBER 1; MY BOTTOM SHELF ON THE REFRIGERATOR DOOR IS CRACKED ON BOTH SIDES WITH THE CONNECTION PIECES COMPLETELY BROKEN OFF. NUMBER 2; THE FREEZER DOOR HAS TO BE LIFTED TO CLOSE THE DOOR AND YOU HAVE TO PUSH ON BOTH DOORS TO MAKE SURE THEY ARE CLOSED.
No, I would not recommend this to a friend - Pros mentioned:Size
Great extra fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge to re[place the one that after 20 years finally went down in my garage. It is working very nicely and have had no problems with it.
I would recommend this to a friend Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks almost identical to the LG version. Delivered with a broken shelf, but they swapped it out for a new one quickly. Love the adjustable glass shelves.
I would recommend this to a friendNice for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been a good refrigerator. Used in a work environment with no problems. Quality looks on par with most other brands. Nice for the price.
I would recommend this to a friendPoor Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installation. I removed film from doors. The insulation pulled out of the freezer section, And now the freezer door won’t stay sealed. All and all both appliances are not acceptable. Now I have to take.
No, I would not recommend this to a friend- Cons mentioned:Door
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge made a awkward sound and door was not closing. Scheduled a appointment with bestbuy and was basically told to Return it that they didn’t have the parts for it
No, I would not recommend this to a friend - Cons mentioned:Noise level
Don't Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer makes a lot frost on a good day. Impossible to turn dial in freezer most days. Now after only six months freezer just started making noise and refrigerator not cooling. Factory warrant repair will be here in five days. Would not buy again.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Only Stainless Steel on front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to miss that this is only stainless steel on the front. The sides are cheap looking black coating. I see they're putting this on sale again for Cyber Monday but this is the same price I paid a couple months ago. Not worth any more than $400. Very basic. Kind of loud. When the cooling cycle starts it ruins TV reception if you are a cord cutter like me and don't have cable.
No, I would not recommend this to a friend NA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2 fridge in a month hard to review product but when it broke we had no issues getting a new one
I would recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door shelf had slight crack so I need replaced asap
I would recommend this to a friend- Cons mentioned:Door
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with Best Buy but this product is bad freezer door will not close unless you force it closed had it exchanged same thing then paid 200 more to get a Frigidaire
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you so much for your feedback on this 18 Cu. Ft. Top-Freezer Refrigerator. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products.
Good for a small apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a small apartment,as long as it doesn’t have wire shelving. Get the model with the no drip glass shelves
I would recommend this to a friend