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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,751 reviews
  • Rated 1 out of 5 stars

    Refrigerator isn’t cold enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed that some deli items, most noticeably cheese, was getting moldy way before it’s expiration date. Bought a refrigerator thermometer. It is showing temperature at or over 40 degrees and only occasionally drops below 40. This is after setting the refrigerator at the coldest setting. Not much I can do. Will be replacing this refrigerator. Have only had for about 18 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am very sorry to read that your refrigerator stopped working after such a short period of time. We have taken all of these type of comments in mind to make sure that we improve our items in the future and provide a better quality product for all our customers.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door does not swing shut and the bottom door does.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door keeps opening and the freezer if too much Stop working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought shelf display and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is wrong with shelf display, bought geek squad plan just in case!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer doesn’t keep ice cream frozen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer does not keep ice cream firm but meats seem ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great and Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I don't need anything fancy. Just a good size fridge

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Low Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came damaged. I wanted them to order me a replacement cubby located on the door of the fridge, but they couldn’t for some reason. Had to reorder a different unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was MUCH smaller than I expected, but it does work well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it will be a fine and okay fridge as far as refrigerators go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy...died after 19 months. RUN AWAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run away from this product! Purchased Nov 2019, died June 2021. 12 month warranty, Best Buy states nothing they can do, should have purchased extended warranty. For a refrigerator, horrible! Horrible customer service as well, offered Total Tech Support as a way to help re-purchase a new refrigerator. Don't purchase Insignia, Best Buy does not stand by their products. One should not need extended warranty for a refrigerator or a TV (Insignia 55in lasted 4 years as well). I'll buy from Costco, they stand by the products they sell!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    delivery was excellent, the fridge is just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezer doesn't like being to full. There is no cheese box there are two crispers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but with finish quality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door top was cracked with some reasons after few open and close

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered on time and without any difficulty. Refrigerator cooled quickly and runs quietly. There seems to be no problem with temperature control or anything else for that matter. We have had the appliance for less than a month, but, so far, so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps things cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was in good shape but a smell has developed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern. Inexpensive. Sleek. Inexpensive. Cools food. Inexpensive. Thanks Obama!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great second refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a bar or garage. Works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little garage refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was perfect for what I need and its been working great.Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for a basement family room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance, size, quality! Perfect refrigerator for a basement family room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great love that it is what the reviews said it was

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST PURCHASE EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF I COULD GIVE A ZERO I WOULD. WHEN I CLOSE THE REFRIGERATOR DOOR THE FREEZER SLIGHTLY OPENS. THE FREEZER IS EXTREMELY SMALL AND THE OVERALL QUALITY IS TERRIBLE.

    No, I would not recommend this to a friend