Customer Ratings & Reviews
- Model:
- NS-RTM18BS8
- |
- SKU:
- 5735000
Customer reviews
Rating 4.4 out of 5 stars with 3751 reviews
(3,751 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item meets my expectations, first fits well on what our budget and the efficiency of cooling effect. Roomy and quite, without any issues after we bought in 2 weeks. Why I bought this, because it is made in China. We had two GE (made in USA) in the past and they all had sad issues.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a refrigerator is suppose to. I got this model because it fits in the fridge space great and is within our budget. I don’t need one of the $3,000.00 models just to keep my food cold.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Can't change the door swing, hidden extra screw!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got our fridge delivered. Followed the directions in the manual to switch how the doors open, got everything off, got to the bottom hinge took off the two screws like the directions state only to find out the hinge won't budge as there is a screw UNDER the fridge holding said hinge on. Called BestBuy and they want to charge $50 to come out and take that stupid screw off. I refuse to pay $50 for something I should be able to do myself, Did you put the screw on the bottom of the fridge to keep us from being able to do this at home so you could charge us???
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Good fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On year 4 and it’s been great, keeps plugging away. Easy to clean. What more could you want.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Noise level
Rated 1 out of 5 stars
Would be 5 stars if not for the HORRIBLE noises!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so deeply disappointed in this fridge. It should be great - it has ample room inside despite its small size, the shelving feels high quality, and there is adjustability in the door shelves. The design is also simple and sleek. And I would say that it runs nearly silent...except for a HORRIBLE, disturbing sound that makes me think an injured cow is trapped inside. This is my 2nd attempt with this fridge (the first one not only made this same sound, but was also crushed on the bottom at the warehouse, so they sent another to replace it). When I contacted a customer service rep at Insignia, they asked me to send them a video of it making the sound, to which they responded that I should just return the fridge altogether and try a totally different fridge instead! So I'm calling to return it tomorrow and will go back to the drawing board to find a new fridge. When the brand tells you to give up on the fridge, you should probably listen! Sigh. I expected a lot more from Best Buy's house brand.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us
- Pros mentioned:CoolingCons mentioned:Noise level
Rated 3 out of 5 stars
Looks good sounds like a cow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools great and looks great . I’ve had this fridge for over 2 months now and still making weird cow noises ... not sure if this will stop ..
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome garage fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome garage fridge for holding beverages and overflow meat from our kitchen fridge. Stays cold even during the hot summers in our uninsulated garage. Love this purchase.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 4 out of 5 stars
Nice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely. The freezer door sounds like it grinds against the top of the fridge door but other than that it's great.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best Buy fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well assembled and a great deal for the price given the outsourcing of its parts Best Buy made a good choice w this and definitely a top 10 fridge on the market
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 years and it’s great! I love all the room it has.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice, quiet, exactly what I wanted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, runs great, and quiet! The layout is a little awkward for me.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works great. Theres no issues and it looks wonderful. Saw some bad reviews but didnt have scuffs or anything
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Secondary Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator about 2 years ago to put in our garage for secondary. It has worked wonderfully and we are so happy with it. The shelves are great for extra storage.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Bigger and better open box was cheaper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, little too expensive especially that I was after an open box from the beginning, one week after I bought this fridge “after Christmas and new year’s ”Best Buy flooded with box fridges, so there was better and bigger fridge for less expensive. I wanted to return my fridge and get another one but I felt that wasn’t right and it’s too much hassle
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 4 out of 5 stars
Insignia Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is roomy, it holds lot of food. Also freezes well.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We've been using it in our break room for 5 years. It uas stood the teat of time.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love our fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge! Such a huge upgrade of what we had previously been using.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
great fridge, great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this fridge about a month now and I'm very happy with it. The finish is super smudge resistant, it runs quietly and for a small fridge it has really good in door storage. The LED lighting is something you dont really see in comparable units either and I like the way the interior is illuminated. All in all its a great fridge at a great price.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
4 years so far working great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 4 years, no freezing wall issue that damage fresh veggie. No issue at all. Very pleased.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Nice Looking Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic refrigerator/freezer. Stainless steel looks nice on the front. No complaints.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend





