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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,751 reviews
  • Rated 4 out of 5 stars

    Nice fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, looks sleek, easy to clean, but the plastic door containers crack easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for size! Perfect for extra fridge for a large family.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge. Works for our garage fridge. Great floor model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home ownerr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit. works well. runs quietly. looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our bar/rec area for all our entertaining. It's been great as a mid-size and stylish choice. The freezer is big and ice-maker wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Affordable product solid, working for the past 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery & good quality products great prices

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the doors don't stay shut....every time you close the freezer the fridge door pops open and vice versa --- every time you close the fridge door - the freezer door pops open...i actually have the freezer door taped closed with duct tape....not happy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size for a small family! Nothing fancy but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional and looks amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great value and looks amazing in my Mothers kitchen! Lots of door space and shelving room. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Soft Ice Cream

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cream will not stay frozen and the setting is almost all the way up. Not sure if I should return and buy something else. Great price point. I have an insignia beverage frig I love.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product very poor customer relations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am compleely satisified with the refrigerator but very disappointed the way I was treated by the delivery company and very strongly feeling abnout not usig best buy again. Extreamly poor customer relations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 4 years and it works awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works, but sounds like a dying cat or a cow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally 'moos' or groans almost constantly in a way that is hard to describe. Absolutely intolerable. The delivery guy said that he had the same refrigerator and it did this when he dropped it off and we dismissed it as anecdotal, but then ours started immediately. We waited a week to see if it would stop but it didn't, so we had Best Buy swap it. The new one started doing it immediately too. Returning it for a different model next. Gave 2 stars because it does work and look nice, but is unusable nonetheless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy it twice if I had the space.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very good. Adjusting the temperature is easy. Cleaning is just a wipe away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men that delivered the refrigerator were very curteous and professional. They set up the refrigerator, leveled it and made sure it was operational

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge-Good/Geek Squad-Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this product. The refrigerator works fine. I am very disappointed in the Geek Squad delivery process. I purchased an ice maker, and the sales person said it would be installed at delivery. One of the two delivery men was very rude, and informed me that he would not be installing the ice maker. He said it was easy. Just follow the directions. I gave a three star rating only because I like the refrigerator. I have been a customer of Best Buy for over 15 years, but will not return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functionally solid, mediocre storage, poor plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge functions very well with no issues these last 4 years. The organization is a little lacking and the plastic door containers are fragile and came broken. The door storage eats up a lot of the front fridge space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product just need stronger shelving on door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very good but the door shelving is weak and cracked when filled. They need to have stronger shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pefect for extra fridge. Concerned it would make into the small space. But the men made it look like breeze. Thanks Best Buy

    I would recommend this to a friend