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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,751 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good value. Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge as a secondary unit for my basement. The price was great I was pleasantly to see that despite its relatively small footprint it can hold a lot of groceries. In addition the fridge is not loud. I highly recommended to anyone looking for a reliable and inexpensive fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, perfectly fits and great amount of room inside

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a basic refrigerator for a factory floor. It meets that readily. No frills, but we did not want to pay for any. We like the solid shelving (we did not get the cheaper one for that reason). Size and operation all nominal.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Space

    Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! Has so much storage and cold evenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator but check for size of shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has good glass shelves and opens and closes cleanly. We ordered an extra 1/2-door shelf and appreciate that it came right away. We hadn't checked for size, and the gallon of milk was just a teeny bit too tall to fit on the lower shelf without raising it too high. I think it could fit in the door though. Also, the cheese containers and bags of coffee that fit snugly in our prior freezer door shelves didn't fit, so we had to position the coffee sideways, which took up more room. Also, the addition of the (excellent) ice-maker shrank the freezer space considerably..

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator for the garage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for overflow drinks and food. It was placed in my garage. It has worked out perfectly for my needs. There is ample space to handle a party. It cools quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had this fridge for about a month and so far so good. It has great lighting it looks so nice. The freezer does not automatically close when gently pushed you have to have some force but it’s no big deal. I did purchase the geek squad warranty should there be any issues in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy on the budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just bought her first place and I needed a budget friendly fridge. This one is rated well and works great. The finish is nice as well. I do wish it was on wheels making it easier to slide out to clean under it. My daughter is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Dependable and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for durability, quality and dependability in a refrigerator unit, this is one to look at. Very spacious and maintains very good temperatures per the settings. We purchase a number of these annually and no problems reported at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great value refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money. Just what I wanted for a second one. Good size. Quiet. Keeps everything at nice cold temperatures. Nice recessed area to open instead of a handle. Nice glass shelves. Delivery and set up service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    perfect 2nd fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a second fridge for the pantry to replace an older fridge; we specifically did not want an ice maker, water in the door etc. The shelves and door storage are very flexible. Fridge section is well-lit. There's no lighting in the freezer. At this price point it's an excellent choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied. Fast delivery too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My frig stopped working. Went to Best Buy to buy a stainless steel frig with the fastest delivery option. The purchase process took about 15 minutes. And it was delivered and installed 3 days later. Done and done...

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for my husband and I. It has enough space to store food for the both of us. Definitely not meant for a big family. This is our first refrigerator for our first home. We were on a budget so the price and looks of this one did it for us!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This is an excellent refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased for use in our garage and it is doing its job as advertised. It is much more attractive than we needed in the garage, but it was the best price for an 18 cubic feet unit that we could locate. It gets very cold (as expected) and runs so quiet I think it is not running at all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    NIce fridge, but damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia fridge was suitable for my needs, but when delivered the Geek squad folks could not level it. A visit from the repair folks at Best Buy indicated that somewhere in the shipping process a rear wheel had been rammed up into the refrigerator rendering it un-levelable. Best Buy allowed me to keep the fridge while a replacement was on order. The new fridge (a Samsung) came about a week later and so far has been working well. The Best Buy folks handled the situation promptly and to my satisfaction. The problem of the busted wheel caused me to look for a brand other than Insignia.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my refrigerator. Works great and keep food cold or frozen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great garage refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough my Insignia, because of the price. After owning for close to two months, it was an excellent buy. During this time, the area experienced an hurricane, and we lost power for over fourteen hours. I was worried, because the freezer was full. No problem!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this refrigerator for about a month while our other refrigerator was on back order (Best Buy made a mistake in ordering but made it right by letting us use this refrigerator while we waited). This refrigerator worked great and is a good refrigerator considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Our old refrigerator stopped working right before we were selling the house. I wanted something to replace it. This has a good size freezer and refrigerator section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy with no regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond pleased with my recent purchase. After research I found best buy to offer the best prices, hands down, on refrigerators. The delivery and installation were done in a timely manner and in was pleasantly impressed by the value of my purchase.

    I would recommend this to a friend