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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,751 reviews
  • Rated 5 out of 5 stars

    Best Buy merchandize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy second fridge. Easy to use. Works great. The BB sales rep. Mr Reginald Cooper was very helpful in helping us decide on a fridge that suits our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to shabby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a second fridge. It’s seems to be of good quality. Only issue is when you close the fridge door the freezer door pops open but closes on it’s on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brooks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to find what I wanted. Placed my order and it showed up on time. Very happy with the performance of the box. For the price it was a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge I got a good deal on it. We’ve had it about a year. Really nice sleek look. Works just fine. No issues. And so much storage on the inside of the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18 cu. ft. Top freezer Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia brand is Best Buy’s own. I bought this new and energy efficient fridge for my mom to replace her GE brand refrigerator that starting leaking water onto her apartment floor. Needless to say, the Insignia fridge has a frostless top freezer with ample storage and LED lighting below. The unit came with all the inside shelves well packed and cushioned, and the delivery men were fast and prompt with the delivery as scheduled! They also took the old fridge away at a reasonable disposal charge! Very happy with the purchase and would buy this brand from Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Looks great and keeps all items frozen and regular at proper temperatures. Also all items are easy to get to.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Whiny noise sounds like a cow mooing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator delivered, after 3 days, started a whiny noise that sounded like a cow mooing. I reported it and asked the fridge be replaced with a new one. It got replaced in 5 days. The new one stayed quiet for a week and a half before it started the ‘mooing’ sound. Besides that, it runs well. Just have that annoyance of having to hear the ‘cow’ constantly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It’s the little things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new refrigerator, it does make a little Noise from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icemaker still working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my husband's office, so it actually gets much less use than a home refrigerator does. Unlike every other refrigerator that I've purchased recently, the icemaker is still working fine--which is what the office folks really use. Those "in the door" icemakers seem to clog up all the time (as my annoyed husband tells me when he has to unclog them). The icemaker on this one is in the freezer and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Secondary fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a secondary fridge for our garage. It works as expected, we use it as a beverage fridge and overflow from the kitchen fridge. It works well for us

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so spacious, great quality, very happy , it was so easy to move , nice and light compared to others, def recommended it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. I like color. Match perfect with my previous appliance. Cool and freezer very quick. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Clean and Efficient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a breakroom fridge for the team and this Insignia is working just great. Plenty of room for breakroom lunches.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice . Needs to be shut softly not slammed or will bounce back open. Takes some getting used to with no handles

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and is good for small spaces but still big from the inside...cools fast and best part besides the price...was the wheels for easy movement...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks nice and is plenty large enough for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the sides are black and not stainless steel like the front. The only issue is I have a small kitchen and that black makes it darker. I like the size, perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Does the Job

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a while and it still gets pretty cold honestly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, quick delivery excellent price. Has all the features we needed. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good refrigerator and very quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good deal for a refrigerator. It works as expected and very spacious inside. It lacks a ice maker but you can always use a ice tray. It need not be connected to any water outlet. Just plug in and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks sleek. Ample space for a family of 4. I'm glad I got the silver. It costs a little more, but I'm pleased I did not get white or black color.

    I would recommend this to a friend