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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $769.99

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,751 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened upon this fridge as a 'scratch and dent' floor model and using as a garage fridge. Would be happy to have it as an inside fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 weeks after delivery. Bottom Freezer shelf fell off. It had 6 lbs. Of butter and a box of popcycles. The platic ears that hold the platic shelf broke off. All that was done was open the door and it hit the ground. Seems the plastic tabs are very thin plastic. Even a replacement shelf wont stay in now. Replacememt parts, forget about it. After getting the run around from BB and insiginia. We just delt with it. Fast forward 8 months, Darn near every clear platic shelf is cracked. The playisc made and design of shelfs and interior plastic, the polimer nake up of these parts, gets very brittle when cold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ver good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, best value for the dollar, this brand is known for their quality products. Thank you. Get it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless steel,very cute,easy to clean and cute designs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for a smaller kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slim compact look with plenty of room inside and does not take up a lot of space in my smaller kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge very much but should have gotten a larger cubic ft one.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Wish I spent more money for something better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short - I would 100% not recommend this fridge. It's been 7-8 months since this fridge/freezer has been within our home. We bought it in late December, arrived in January and it's been a terrible purchase. We were desperate to find a fridge/freezer since it was just along the holidays, the selection of fridge/freezers were low and budget was tight. We settled for Insignia and wish we had waited. Even if just another week or two. The delivery was good but because of the cheap material the fridge is made out of - the shelves while taped and cushioned, still damaged the walls of the fridge. Which we didn't see until the delivery guys have left. We thought, we really need this fridge right now -- let's just keep. Only more and more issues propped up. The fridge/freezer door does not remain closed, no matter what we do. I had to buy a "child-proof" door latch to help keep the freezer closed. There's not enough room in either the top or bottom. The fridge doesn't get cold and when it does, it freezes everything. Even after adjusting temps and reorganizing our food in different ways. So this causes a lot of unexpected spoilage. The shelves are flimsy - side door and inside. You're not going to get your bang for your buck, that's for sure. Spend the extra $100 or $200. And if you are looking for parts to repair, you're also out of luck. This brand is a house brand from Best Buy, most of the parts will be out of stock too. I wish I knew all of this before buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no handle look. Has nice amount of space. Drawers are big. The door also has a lot of room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great snd just the right size. Does nit leave fingerprints on the stainless steel really easy to keep clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works as needed and sufficient, just makes a lot of noises off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super economy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really worth buying this product!! It is better than two door refrigerators!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the price! Put this in a breakroom for employees and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It's very spacious. I like the glass shelves, you can see into the drawers so nothing is hiding in them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, great install! Great service, delivery guy was great very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery window too long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was fine. The window for delivery was 5 hours and they showed up the very last hour.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Standard fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is slightly larger than me old refrigerator, it has less space inside and it’s quite noisy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    BUYER BEWARE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my THIRD I repeat, THIRD Insignia fridge from them. Each one makes a screaming noise from the back. I was told by the Geek Squad team “this is the old way of making fridges and if I was there when you bought it, I would have never told you to purchase this item. It’s horrible quality.” THIS IS BEST BUYS TEAM TELLING ME THIS. I replaced the fridge in 2x in March and once in April, then Covid happened and they wouldn’t allow me to return it until after Covid ended, rightfully so. When I asked for a refund to buy a better brand of fridge they went back on their word and said I wasn’t able to unless it was “defective” which is nonsense. So wrong during these already difficult times, and this is how you treat your customers? Now I’m stuck with a fridge that I have to listen to scream like someone is being killed inside of it. Do yourself the favor and don’t purchase it! If I could give zero stars I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Winston

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional - clean lines and looks great- perfect for the basement or garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect secondary refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a second refrigerator for the laundry room. Working as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Decent basic fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for a small rental unit - easy to install ourselves as well

    I would recommend this to a friend