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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,751 reviews
  • Rated 4 out of 5 stars

    Delivery window too long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was fine. The window for delivery was 5 hours and they showed up the very last hour.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works as needed and sufficient, just makes a lot of noises off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge very much but should have gotten a larger cubic ft one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an office refrigerator and looks great. Has been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product & service are great. Awesome value. Love the stainless steel finish. Shopped several stores & the internet before making my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second refrigerator gets very cold and is sleek fits perfect in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of room and keeps everything cold without freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for what I needed as a secondary refrigerator. Kept in the garage and always kept everything at the appropriate temperature even in the hot garage in Florida.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this stainless steel refrigerator... Made my small kitchen look much better! The inside has plenty of space for my family of 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good fridge for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the small plastic door drawers was cracked. Also the freezer shelf was wire. The product description said it was glass. Not a deal breaker but I really wanted a glass shelf. I called Best Buy about the two issues. They wanted to replace the entire fridge instead of just sending me a new drawer and glass shelf. Are you kidding me?

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great low budget refrigerator, spacious and great quality for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered on time, plugged in works fine, everything stays cold so far. a little noisy but in a back room so not to bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless steel,very cute,easy to clean and cute designs

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Wish I spent more money for something better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short - I would 100% not recommend this fridge. It's been 7-8 months since this fridge/freezer has been within our home. We bought it in late December, arrived in January and it's been a terrible purchase. We were desperate to find a fridge/freezer since it was just along the holidays, the selection of fridge/freezers were low and budget was tight. We settled for Insignia and wish we had waited. Even if just another week or two. The delivery was good but because of the cheap material the fridge is made out of - the shelves while taped and cushioned, still damaged the walls of the fridge. Which we didn't see until the delivery guys have left. We thought, we really need this fridge right now -- let's just keep. Only more and more issues propped up. The fridge/freezer door does not remain closed, no matter what we do. I had to buy a "child-proof" door latch to help keep the freezer closed. There's not enough room in either the top or bottom. The fridge doesn't get cold and when it does, it freezes everything. Even after adjusting temps and reorganizing our food in different ways. So this causes a lot of unexpected spoilage. The shelves are flimsy - side door and inside. You're not going to get your bang for your buck, that's for sure. Spend the extra $100 or $200. And if you are looking for parts to repair, you're also out of luck. This brand is a house brand from Best Buy, most of the parts will be out of stock too. I wish I knew all of this before buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator, perfect size and looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator was on the brink I went to 34 different stores and this was the best value for my money with a real nice warranty Just love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the price! Put this in a breakroom for employees and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had s single problem with this refrigerator. It seems roomier in the inside than it appears from the outside.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and price is decent; complaints about the noise are either overstated or they've got better hearing than I do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super economy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really worth buying this product!! It is better than two door refrigerators!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, great install! Great service, delivery guy was great very helpful

    I would recommend this to a friend