Customer Ratings & Reviews
- Model:
- NS-RTM18SS7
- SKU:
- 5161200
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpaceCons mentioned:Noise level
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is spacious but it makes a strange noise often. Like a lost cow in the woods or something. I’m not happy about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 18 Cu. Ft. Top-Freezer Refrigerator. I am sorry to read that you are having sound issues with your refrigerator, please help me by checking the following troubleshooting points:
-The door has been
opened too often or was
not closed properly. The
door seal may be dirty.
-The room temperature is
hotter than normal.
-A large amount of food
was recently added to
the refrigerator.
-The thermostat is not set
correctly
-The refrigerator does not
have the correct
clearances.
-The refrigerator has
recently been
disconnected for a
period of time.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent refrigator the only disappointment I had was online it was 100.00 cheaper and the store would not honor that so needless to say I wasnt happy about that I just wish the company would take it off my charge card through them I would be grateful
I would recommend this to a friend- Pros mentioned:Size
Awesome fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition and magnets stick to all sides of fridge.
I would recommend this to a friend Mr. PAIN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was damage twice .the inconvenience of removing your food 3 times.Not to mention the time I wasted waiting for the refrigerator to arrive No competition
No, I would not recommend this to a friendGreat customer service and excellent value!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this refrigerator for work but it didn’t arrive on time. The great news is that customer service credited me for the mistake. They were extremely helpful and the fridge works great!
I would recommend this to a friendRead manual PRONTO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was installed and everything seemed fine. Read manual to learn 1) refrigerator need 5" clearance from wall and 2) it wasn't to be plugged in for 4 hours . By adding 5" clearance the door would not fully open so had to switch the direction of the door. Found 3 broken plastic pieces in refrigerator when wiping it down before using. One was off a door shelf. Have not figured out where the other 2 pieces came from. Refrigerator seems to work fine but both doors need to be pushed shut to ensure a tight closure.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for bringing this issue to our attention, please get in contact with us so that we can check on replacement parts under warranty. Visit: https://www.insigniaproducts.com/contact-us Sincerely, Louie L. Insignia Support.
- Pros mentioned:Size
Outdoor garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. We are using it for our garage.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Looks and works greatly. Amazing.
I would recommend this to a friend- Pros mentioned:Price
Decent value refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was a decent value and worked fine for what was paid. No bells or whistles, but that’s the product I purchased. Does what is expected.
I would recommend this to a friend Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and affordable! Great addition to our kitchen
I would recommend this to a friendOne Month Later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the Insignia refrigerator. It is a great refrigerator for the price. I haven't had any problems or temperature issues with either the Freezer or the bottom. All in all I'd say it was very well assembled, a good solid appliance that is a great value.
I would recommend this to a friend- Pros mentioned:Size
Perfect fit for a starter home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the right size and capability for new home
I would recommend this to a friend - Pros mentioned:Price
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,works fine,good price and I am happy.
I would recommend this to a friend Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade our apartment with the excellent fridge ..
I would recommend this to a friendGreat Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for me. No leaks, no loud sounds, no broken items, nothing. Nothing fancy either, has no ice maker but I knew that because I read the description and reviews :-) Do your research before you buy a fridge. And it might not be for everyone.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have purchased this product. I purchased this fridge for my garage in March, 2019. I purchased a second one for my parent's garage in November, 2021. Great value and quality for an overflow fridge.
I would recommend this to a friend- Pros mentioned:Space
Great space overall great fridge.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Temperature is great. Tons of space....
I would recommend this to a friend - Cons mentioned:Noise level
Un happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, sounds like a moaning cow or a cat squall. I was told by Best Buy employees this was a great fridge and nobody complains about it. The geek squad or warranty people sent a tech out and he said it was cheaply built and the issue is beyond his ability to repair it. I don’t recommend this fridge u less u can put it in a back room or garage. It’s very annoying and the moaning is loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 18 Cu. Ft. Top Mount Refrigerator, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Pros mentioned:Price
excellent refer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product for the price. energy efficient *
I would recommend this to a friend It looks great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigator is simple but beautiful. I live in an apartment so it's perfect for me. The only thing i was not happy about that it has wheels to move only on one side of the fridge.
I would recommend this to a friend