Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,751 reviews
  • Rated 4 out of 5 stars

    Basic But a Baddie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is the best Fridge i've ever bought. I've needed a new one and this was the perfect model! Easy Convenient and Simplistic, No need for all those fancy tablets on these new fridges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my parents. I checked it out the other day at their house. It is average. No bells and whistles. They like it. i thought the freezer part would be bigger. it holds an okay amount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for my rental property and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything nice and cold. Works great, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for 2nd refrigerator in basement. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size & Nice Features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our smaller basement kitchenette. Very bright lights inside to see things easily. Like the easy-to-clean exterior finish. Just the right amount of shelf and crisper space. Would buy again and recommend to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to have a second refrigerator. Have had it since December 2016 and it has proven to be a very nice unit, have not had any problems with it. The only negative I would say about it is that I think it could use more adjustability for the glass shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for a rental property. Black Friday prices were better than any other local merchant, so I got it. Tenants like it so I assume all is well. Chinese made & very light compared to the old one due to paper thin metal & lots of plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and is great size for small familys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No handle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent product for the price. No ice maker. Due to no handle, it makes mark on the refrigerator near where hands grab to open the door. I would give between 3.5 to 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge fit in a 207

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a fridge for our place in Bush Alaska that would fit into a Cessna 207 we felt lucky to find this one at Best Buy and it was on sale! So far we are loving it. I swear I think it has more usable shelf space than our much larger side by side we had to have barged out 15 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great price for fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and aesthetically pleasing, plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and efficient. Quiet and plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Is it ALIVE?!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good appliance Major complaint is the sounds this refrigerator makes It will scare the lights out if you at first. Sounds like an animal hollering

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and still spacious!! I absolutely love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 2nd Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky and strolled into a BB and this fridge had been returned with a scratch. Thus, we got an open-box item wit a barely visible scratch. We needed a second fridge w/ freezer for our garage. This is perfect. We don't need an ice machine or water system. This is straight keeping things cold. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great entry level fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright lighting inside and great storage space

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door scratched Left all plastic and cardboard inside Two of door racks broke - no part numbers available yet for replacements Frig getting noisier as each day passes Hard to regulate temps 2- not cold 3- freezes things Worst thing Best Buy doesn’t want to help - keeps pushing me off to Insignia. I BOUGHT IT FROM BEST BUY!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      We apologize to read your experience with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. We would love to help you escalate this issue with our team. Please call our customer service team at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Gem
      Insignia Support
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great at this price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic fridge. But does the work. Very quite..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good luck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator was delivered with a large, deep "bullet" dent on the freezer door, front and center. The delivery people called Best Buy right there from my house. Best Buy spoke with my husband and said they would be calling with a new delivery date. 5 days passed and no phone call, so I called Best Buy. They said that the request had been entered, but no delivery was scheduled. We received a new refrigerator a few days later. This one leaks water out of the bottom. My husband pulled it away from the wall and saw that a plastic water reservoir, as he called it, was cracked and broken. I called Best Buy, repairman coming in 5 days.

    No, I would not recommend this to a friend