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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,751 reviews
  • Rated 4 out of 5 stars

    It's a new normal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up the ice box...but, didn't take the tape and Styrofoam off the crisper drawers. Where is the manual...on-line?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is replacing a much larger one that quit working. I wanted something smaller with glass shelves. This is perfect for me. It’s also quiet. Cooled quickly so was able to begin using within a few hours. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom is satisfied with her Fridgerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the fridge for my mom, and she is very pleased. It is well constructed. It keeps food cold and attractive in her kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    senior citizen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator insignia that we bought last year was delivered on time and installed the same time. it is working good and we are very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Its OK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok for the pricing - got a first one and called first week because of weird noises that could not be explained - received second one and no sooner than later it began to do the same noises I kept this one just to see if it was something that would play out further - still does make noise but running quite well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize about your experience with your Top Mount Refrigerator. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Size of refrigerator was exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia refridgerator was nice and compact.the delivery was excellent. The price was within our budget. I really like it just one question Perhaps someone can give me the answer to.the refridgerator has a very quiet sighing noice. Otherwise it is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item, Sales and Deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was polite and helped us with all our questions. Deliver people were very nice and handled the refrigerator with care. The refrigerator work well and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever!!! I’m so happy with my purchase!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is okay, not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge works okay. There are only 2 drawers in it, not the usual 3 (two crispers; no drawer for lunchmeats etc.) Others we wanted more were out of stock; evidently there's a pandemic-related supply problem. The delivery team this time (4th try!) was quick, quiet, efficient, and accommodating, way better than the 2nd and 3rd tries. They switched the doors outside, as I requested. They deserve praise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our new appliance. They delivered and set up with masks, gloves and booties. Grateful they could deliver during such trying times.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the top mount refrigerator. I am pleased to know that you enjoyed the service provided. One of our most important policies is to keep our costumers and employees safe.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted an extra fridge for my garage so mainly looked for an inexpensive one well I got this one and it is actually better than my expensive one in my kitchen so I definitely recommend getting this one if your looking to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ideal Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator is amazing. It has adjustable shelves to organize all of your produce. I would highly recommend this product to anyone looking for an extra refrigerator in their garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great and the refrigerator will be just as great, thanks to the team members I’m getting it a lot sooner than I was the other refrigerator I give them a A++++ rating I’ll shop here again and again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No problems but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator seems to be efficient enough and is pretty quiet (at least with all of the goings on in my house). However there are two important cons. First, the spacing for where you can put the different shelves makes them either too tall or too short. Second, there is no drawer to put things like bagged shredded cheese in, so we have to put them either stacked on a shelf, which takes a lot of space and they never stay stacked, or in one of the door shelves which just looks messy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always willing to work with you and provide a quality product. Its customer service at it's finest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space in my kitchen didn't allow me to have my dream refrigerator and this was the largest I could get that would still fit. The door shelves are adjustable so I can customize for my items. It looks great and it runs quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the shelving on the door cracked as soon as I placed a container of juice in it and the other shelving on door was not there was empty when I received it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still has a weird sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the first one that was delivered (same product) and it still has one of the same problems I had with the previous one which is the periodical sound of a cat meowing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it until after it was delivered that it did not have a pull out meat drawer. But we decided to use a small basket instead. Otherwise it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good once you get the setting adjusted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us a little bit to get the control setting adjusted in order to keep items in the door cold. Once we got that set it works well. I'm also trying to get used to the different shelf spacing it has as well.

    I would recommend this to a friend