Customer Ratings & Reviews
- Model:
- NS-RTM18SS7
- |
- SKU:
- 5161200
Customer reviews
Rating 4.4 out of 5 stars with 3751 reviews
(3,751 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It's a new normal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and set up the ice box...but, didn't take the tape and Styrofoam off the crisper drawers. Where is the manual...on-line?
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is replacing a much larger one that quit working. I wanted something smaller with glass shelves. This is perfect for me. It’s also quiet. Cooled quickly so was able to begin using within a few hours. Very happy with my purchase!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Mom is satisfied with her Fridgerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the fridge for my mom, and she is very pleased. It is well constructed. It keeps food cold and attractive in her kitchen.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
senior citizen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator insignia that we bought last year was delivered on time and installed the same time. it is working good and we are very happy.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Its OK
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok for the pricing - got a first one and called first week because of weird noises that could not be explained - received second one and no sooner than later it began to do the same noises I kept this one just to see if it was something that would play out further - still does make noise but running quite well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your Top Mount Refrigerator. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Rated 5 out of 5 stars
Size of refrigerator was exactly what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The insignia refridgerator was nice and compact.the delivery was excellent. The price was within our budget. I really like it just one question Perhaps someone can give me the answer to.the refridgerator has a very quiet sighing noice. Otherwise it is very quiet.
I would recommend this to a friendRated 5 out of 5 stars
Great Item, Sales and Deliver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was polite and helped us with all our questions. Deliver people were very nice and handled the refrigerator with care. The refrigerator work well and very nice.
I would recommend this to a friendRated 5 out of 5 stars
Stainless steel refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator ever!!! I’m so happy with my purchase!!!
I would recommend this to a friendRated 3 out of 5 stars
Fridge is okay, not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge works okay. There are only 2 drawers in it, not the usual 3 (two crispers; no drawer for lunchmeats etc.) Others we wanted more were out of stock; evidently there's a pandemic-related supply problem. The delivery team this time (4th try!) was quick, quiet, efficient, and accommodating, way better than the 2nd and 3rd tries. They switched the doors outside, as I requested. They deserve praise.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Grateful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with our new appliance. They delivered and set up with masks, gloves and booties. Grateful they could deliver during such trying times.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the top mount refrigerator. I am pleased to know that you enjoyed the service provided. One of our most important policies is to keep our costumers and employees safe.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted an extra fridge for my garage so mainly looked for an inexpensive one well I got this one and it is actually better than my expensive one in my kitchen so I definitely recommend getting this one if your looking to buy
I would recommend this to a friendRated 5 out of 5 stars
The ideal Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia refrigerator is amazing. It has adjustable shelves to organize all of your produce. I would highly recommend this product to anyone looking for an extra refrigerator in their garage.
I would recommend this to a friendRated 5 out of 5 stars
Great geek squad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is great and the refrigerator will be just as great, thanks to the team members I’m getting it a lot sooner than I was the other refrigerator I give them a A++++ rating I’ll shop here again and again
I would recommend this to a friendRated 3 out of 5 stars
No problems but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator seems to be efficient enough and is pretty quiet (at least with all of the goings on in my house). However there are two important cons. First, the spacing for where you can put the different shelves makes them either too tall or too short. Second, there is no drawer to put things like bagged shredded cheese in, so we have to put them either stacked on a shelf, which takes a lot of space and they never stay stacked, or in one of the door shelves which just looks messy.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendRated 5 out of 5 stars
I love Best Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is always willing to work with you and provide a quality product. Its customer service at it's finest!
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The space in my kitchen didn't allow me to have my dream refrigerator and this was the largest I could get that would still fit. The door shelves are adjustable so I can customize for my items. It looks great and it runs quietly.
I would recommend this to a friendRated 4 out of 5 stars
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the shelving on the door cracked as soon as I placed a container of juice in it and the other shelving on door was not there was empty when I received it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Still has a weird sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the first one that was delivered (same product) and it still has one of the same problems I had with the previous one which is the periodical sound of a cat meowing
No, I would not recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize it until after it was delivered that it did not have a pull out meat drawer. But we decided to use a small basket instead. Otherwise it's great.
I would recommend this to a friendRated 4 out of 5 stars
Works good once you get the setting adjusted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took us a little bit to get the control setting adjusted in order to keep items in the door cold. Once we got that set it works well. I'm also trying to get used to the different shelf spacing it has as well.
I would recommend this to a friend










