Customer Ratings & Reviews
- Model:
- NS-RTM18SS7
- SKU:
- 5161200
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
Waste of my time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst buy ever !!!! Literally didnt even work and all my food had to be throw away ! Best buy couldn't even compensate me for the lost of my food because I didn't owe the fridge for a couple of months. Ya'll literally deliever it to my apt NOT WORKING !!
No, I would not recommend this to a friendGreat garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a nice refrigerator for my garage and liked the looks and price of this one.It has worked out great and the delivery was great.
I would recommend this to a friendFridge is not cold (warm) but the Freezer works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge stopped working after 1 year. Before it stopped working it was creating excess water.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible refrigerator! The freezer does not keep anything frozen but the refrigerator is freezing. The compressor is also loud. I have had this refrigerator for almost 6 months.
No, I would not recommend this to a friendBoard Fried after only 2/12 years of use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 1/2 years of use, the control board fried. It wouldn't cool fridge. Had to replace it which cost almost as much as the refrigerator. Truly a disappointment. Will not buy Insignia again.
No, I would not recommend this to a friendBroken year 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m the only person who uses this refrigerator. Less than normal use because I eat out a lot. I purchased this refrigerator on March 19th. Now 1 year and less than one month it stopped working. Right after the year warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Reese,
Thank you for letting us know about the situation you have experienced with it not working anymore. I understand how necessary a fridge is at the moment, so I will like to suggest to get in touch with us the contact link below so we can check if something could be done for you since the warranty expired recently.
Itzel I. - Insignia Support
https://www.insigniaproducts.com/contact-us
Do not buy does not last long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this almost 2 years and now all of a sudden the freezer stopped working I have taken very good care of it and we bought it for 1k 2 years ago now it's on sale and we see why
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
This product is for a studio apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too simple , no features for this price should be a little cheaper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We appreciate the time off your day you took to leave us this review that brings to our attention the features that our customers value the most. Your feedback is always welcome, if you have something specific in mind you can always email us on the link below my signature with your thoughts and suggestions.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Do not buy this, really horrible lasted 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this fridge. We had this for 1 year to the date and it died out on us. This was used as a fridge for the garage, so it wasn't even used for daily inside the kitchen. Stay away from this, really piece of garbage.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Desperate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator make a humming sounds. Bad Buy!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for taking the time to review this 18 Cu. Ft. Top-Freezer Refrigerator. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Garbage!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator wont stay closed ive had it for 2 months food doesnt stay cold because of this and goes bad save yourself the headache & pay more for a better brand!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Maria,
Thank you for taking the time to review our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. I understand you found it uncomfortable to use since it would not stay closed and the food does not cool and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Delivered wrong color
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a white one, they delivered a black one. Called them and let them know and they have mentioned that they will correct it and swap it for me. It’s been 4 months now. The product is great. No complain with the product.
I would recommend this to a friendbad service door don't shut
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery service...went outside to get something and left me to move it ...terrible product the doors do not stay shut wasting so much electric. The doors do not stay shut
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
We apologize for inconvenience and with your experience. With Insignia, your satisfaction is our top priority. For us to help you in this issue, I suggest to please call our customer service team to rectify this matter.
Gem
Insignia Products
Please visit https://www.insigniaproducts.com/
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator and I could not be happier. It is a great appliance and works wonderfully.
I would recommend this to a friendDefective when plugged in by Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered Wednesday 8/5. The refrigerator had a defect with compressor in that air released into insulation and sides literally puffed out like a balloon. Thankfully my house did not catch her on fire. Will be returned to store
No, I would not recommend this to a friendGreat product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for about a month but have not had any problems so far
I would recommend this to a friendDo not buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on March 09, 21. The ice cream started to melt inside the freezer on Nov 08,21!!! BestBuy is sending a tech over to repair!
No, I would not recommend this to a friendGood simple white fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, runs well, nice Led lighting. No issues after two months.
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible in the fact that the first time it did not come in. The second time damaged inside and out. It should be inspected before it is even brought out. Wasted time off
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator had roaches in it and i had to kill one carry a sack of eggs. I was not aware that this refrigerator was infested.
No, I would not recommend this to a friend