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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3751 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,751 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this fridge a lot especially for its price. The only thing I don’t like is the freezer is kinda small im thinking if taking the shelf out and trying to make it a little bigger other then that it’s a great fridge for the price it has a classy look and I’m glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Working great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. The small size fits in our available space. It cools and freezes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Exactly what I Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is big (18 cf), relatively cheap (~500) and efficient ($43/year)!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lucy, Thank you writing a review of this top-freezer refrigerator. I am glad to read that it suits your needs. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new refrigerator that we purchased from Best Buy. It color, design and performance is impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Icy Cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge went out seen this one it looked even better once I got it home. Roomy & keeps my drinks good & COLD!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for a little over a year and a half. This fridge does make this freaking noise here and there but it does what a fridge should do - keep your food cold and the freezes food. There is no ice maker either. This shouldn’t deter you from a great fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad refrigerator 18 Cu ft. model ns-rtm18ss7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a insignia refrigerator. Once installed and leveled up the top door does not shut by itself, it needs a pull, Geek squad came in and the 2 Techicians confirmed that there was a problem and they couldn't fix it. Best Buy agreed to replace it. When Best Buy delivered the exchange the gentleman that was doing the delivery show me that the new refrigerator that it was being delivered had the exact same defect. See picture It was sad and i was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jackmatos,

      Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, size and great price. We use as 2nd refrigerator but it would be great as main refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Bargain & Looks Modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent basic refrigerator and a great deal for the money. It looks modern and resists fingerprints but sadly, it did get dirty easier than expected. The size and function of the design works well for our family of three. I wish I had an ice maker but aside from that, we are happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Perfect Garage Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Refrigerator space, simple, functional and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , looks nice in/out . If you are looking for something small and not to big ,this is the one to get !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good size refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit speculative on the purchase of this refrigerator but needed a second fridge, in fact the third because our Name brand and expensive Samsung failed after just 3yrs. Best Buy could not get the technician in due to the Covid Situation and we had to buy another one for obvious reasons. Purchased it online without physically looking based on customer reviews, delivery and installation were no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, spacious and not loud. Great value for the price. Also looks great from The exterior

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured perfectly in my apartment kitchen. Lots of space and looks great! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very happy with this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a secondary fridge for drinks and overflow from main fridge. Delivered about 1.5 months ago so early in it's life. No problems or issues, Stainless looks great and does not seem to show fingerprints. Installed in a laundry room but it seems quiet enough for main kitchen. Gallon storage on doors a big plus. Not using icemaker so can't speak to that. Like the sleek no handle look. Happy that it's energy star rated!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Great beginner fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, minimal to no noise. Fits in small area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like look of the fridge, it works very nicely and the installers were great!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has plenty of room. Looks great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the top-freezer refrigerator. I am glad to read that you were able to find a unit that has plenty of space of your food. Please contact us if you have any questions or concerns.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GarageRefrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a nice little refrigerator! I can easily laypizzas flat in the freezer . I like all the [plasic shelving on the refrigerator door for miscellaneous drinks. Delivery fellows wer very nice, set-up refrig and explained anything I needed to know. So overall, very good and would recommend to others to buy if you need a smaller refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size and gets the job done, keeps my food frozen and cold

    I would recommend this to a friend