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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the waste divider, size, and ease of use of the 18 Gal. Automatic Trash Can with Recycle and Waste Divider. The quality, capacity, and automatic features are also appreciated by users. However, some customers have reported issues with the lid, battery life, and sensor functionality. Additionally, a few users have experienced problems with the motor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 537 reviews
  • Rated 4 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the trash can, it's convenient when your had is full of stuff to throw away. All you have to do is just get close to the sensor and the top lifts up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AUTO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the product is.... that the bag fit tight so far, the auto open is working well PLUS, I PURCHASE as deal of the day

    I would recommend this to a friend
  • Pros mentioned:
    Waste divider

    Rated 5 out of 5 stars

    to recycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is helping the grans better understand recycling.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a very big battery which is expensive. It would ve been better if it has a blug in wire

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Sensor

    Rated 1 out of 5 stars

    Arrived damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a huge dent in the side and the sensor is kind of hit or miss when it wants to work. I like the size and everything else about it. I do not think it would be worth any where near the full purchase price of $159 but I paid less that half that and kept it even though it has dents.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Trash Can ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best trash can I have owned to date. I have not install batteries so not sure how well that part works. Only issue is when removing the full trash bags it is difficult at times especially when too full.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rechargeable battery needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but eventually not liking it because the battery won't even last for a week. You need a rechargeable battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it works as advertised. I do wish Best Buy shared suggested bags. In the illustration, Best Buy shows a white bag and a blue bag. Where do you get those?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the trash can …only complaint is that it is very sensitive if you walk by it opens, otherwise very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disagree with most of the negative reviews. This is a great trash can. Get it in sale, it is worth the buck! Also, you can remove the middle panel from the inside to use bigger bags.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual trash can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good trashcan, wish the divider between the 2 sides was sturdier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the automatic lid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We’ll see how long the lid lasts. I had purchased this same garbage can under a different branding on Amazon a few years back. The loss broke after about a year. I found this one on Best Buy for such a great deal, I couldn’t pass it up.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Defective unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking trash can. It’s built very well. However it doesn’t work. I put batteries in it and it doesn’t work. I took those batteries out and put another 3 brand new batteries in it and all it does is blink. I can not get it to automatically open or close. It won’t even open or close when you push the buttons on the lid it self.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - 18 Gal. Automatic Trash Can with Recycle and Waste Divider - Stainless steel. I am truly sorry to read about the inconvenience you experienced in getting this unit. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good looking, great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recycle bin. Just a little difficult fitting the garbage bags into their respective sections. Works well, very responsive, the lid opens and shuts easily.

    I would recommend this to a friend
  • Cons mentioned:
    Sensor

    Rated 2 out of 5 stars

    Defective sensor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved this item last night (06/03/23) through FedEx. Waited until today to buy "D" batteries. Batteries were placed in correctly (checked it twice) and the green sensor didnt turn on. Defective item. 2 star because the pockets were deep. Returned it and got my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Free is the Best Way to Be!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don't have to use my hands to open and close the lid. Perfect for when I am cooking and want to avoid germs and cross-contamination.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A cheap option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trash can works as expected. However, the top part is very heavy and sometimes it falls expectedly. Overall it works and it worths the price.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Low quantity 18 gallon trash can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my older version of this can, that was showing its age. 1st one lid rattled lid opened 1/4 way before free falling closed. Replaced it, only to have the same rattling issue, lights and motor came on, but lid did nothing. Replaced again now the 3rd can different store thinking maybe bad batch. 3rd can did the same thing as the first one. All three cans had a fresh set of batteries to make sure it wasn't just batteries.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our product, Vic4x4. We apologize for the inconvenience you’ve faced with the lid rattling issue and the malfunctioning motor. It’s essential to us that our customers have a positive experience, and we appreciate your feedback.

      We take quality seriously, and we’re committed to resolving this for you. Please reach out to our customer support team, and we’ll work to address the issue promptly. Your insights help us learn and improve, and we value your trust in our brand. Thank you for your patience, and we look forward to making things right! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia trash can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great without issue and is still on it's first set of batteries, though the sensitivity of the sensor sometimes makes it a hassle to get the door locked open, this is a minor issue and the trash can still deserves 5 stars overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of volume, meant for two regular trash bag, and it fits them well. Havent used long enough to know about battery life, but for buying it on sale, it was worth it.

    I would recommend this to a friend