Customer Ratings & Reviews
- Model:
- NS-ATC18DSS1
- |
- SKU:
- 6409629
Customer reviews
Rating 4.2 out of 5 stars with 536 reviews
(536 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the waste divider, size, and ease of use of the 18 Gal. Automatic Trash Can with Recycle and Waste Divider. The quality, capacity, and automatic features are also appreciated by users. However, some customers have reported issues with the lid, battery life, and sensor functionality. Additionally, a few users have experienced problems with the motor.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Convenient and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the trash can, it's convenient when your had is full of stuff to throw away. All you have to do is just get close to the sensor and the top lifts up.
I would recommend this to a friendRated 4 out of 5 stars
AUTO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue with the product is.... that the bag fit tight so far, the auto open is working well PLUS, I PURCHASE as deal of the day
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it works as advertised. I do wish Best Buy shared suggested bags. In the illustration, Best Buy shows a white bag and a blue bag. Where do you get those?
I would recommend this to a friendRated 5 out of 5 stars
Best Trash Can ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best trash can I have owned to date. I have not install batteries so not sure how well that part works. Only issue is when removing the full trash bags it is difficult at times especially when too full.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs a very big battery which is expensive. It would ve been better if it has a blug in wire
No, I would not recommend this to a friend - Cons mentioned:Lid
Rated 1 out of 5 stars
Low quantity 18 gallon trash can
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my older version of this can, that was showing its age. 1st one lid rattled lid opened 1/4 way before free falling closed. Replaced it, only to have the same rattling issue, lights and motor came on, but lid did nothing. Replaced again now the 3rd can different store thinking maybe bad batch. 3rd can did the same thing as the first one. All three cans had a fresh set of batteries to make sure it wasn't just batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our product, Vic4x4. We apologize for the inconvenience you’ve faced with the lid rattling issue and the malfunctioning motor. It’s essential to us that our customers have a positive experience, and we appreciate your feedback.
We take quality seriously, and we’re committed to resolving this for you. Please reach out to our customer support team, and we’ll work to address the issue promptly. Your insights help us learn and improve, and we value your trust in our brand. Thank you for your patience, and we look forward to making things right! - Carl | Insignia Products
- Pros mentioned:SizeCons mentioned:Sensor
Rated 1 out of 5 stars
Arrived damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a huge dent in the side and the sensor is kind of hit or miss when it wants to work. I like the size and everything else about it. I do not think it would be worth any where near the full purchase price of $159 but I paid less that half that and kept it even though it has dents.
No, I would not recommend this to a friend - Pros mentioned:Waste divider
Rated 5 out of 5 stars
to recycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is helping the grans better understand recycling.
I would recommend this to a friend Rated 4 out of 5 stars
Dual trash can
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good trashcan, wish the divider between the 2 sides was sturdier
I would recommend this to a friendRated 5 out of 5 stars
Good looking, great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great recycle bin. Just a little difficult fitting the garbage bags into their respective sections. Works well, very responsive, the lid opens and shuts easily.
I would recommend this to a friendRated 5 out of 5 stars
Great product for a cheap price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale and I love it! The motion control opening lid is awesome! Runs on batteries so no plug in
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justo! Thank you for your feedback! We’re thrilled to hear that you’re loving the Insignia™ 18 Gal. Automatic Trash Can with Recycle and Waste Divider. The motion control opening lid is indeed a fantastic feature, and it’s great that it runs on batteries for added convenience. If you have any other comments or need assistance, feel free to reach out. Enjoy your new trash can! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-gal-automatic-trash-can-with-recycle-and-waste-divider-stainless-steel/6409629.p?skuId=6409629
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Rechargeable battery needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but eventually not liking it because the battery won't even last for a week. You need a rechargeable battery.
I would recommend this to a friend Rated 4 out of 5 stars
Very Sensitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the trash can …only complaint is that it is very sensitive if you walk by it opens, otherwise very satisfied with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Hands Free is the Best Way to Be!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I don't have to use my hands to open and close the lid. Perfect for when I am cooking and want to avoid germs and cross-contamination.
I would recommend this to a friend- Cons mentioned:Sensor
Rated 2 out of 5 stars
Defective sensor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved this item last night (06/03/23) through FedEx. Waited until today to buy "D" batteries. Batteries were placed in correctly (checked it twice) and the green sensor didnt turn on. Defective item. 2 star because the pockets were deep. Returned it and got my money back.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love the automatic lid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We’ll see how long the lid lasts. I had purchased this same garbage can under a different branding on Amazon a few years back. The loss broke after about a year. I found this one on Best Buy for such a great deal, I couldn’t pass it up.
I would recommend this to a friendRated 5 out of 5 stars
Great Item
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disagree with most of the negative reviews. This is a great trash can. Get it in sale, it is worth the buck! Also, you can remove the middle panel from the inside to use bigger bags.
I would recommend this to a friend- Cons mentioned:Lid
Rated 2 out of 5 stars
Defective unit.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking trash can. It’s built very well. However it doesn’t work. I put batteries in it and it doesn’t work. I took those batteries out and put another 3 brand new batteries in it and all it does is blink. I can not get it to automatically open or close. It won’t even open or close when you push the buttons on the lid it self.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 18 Gal. Automatic Trash Can with Recycle and Waste Divider - Stainless steel. I am truly sorry to read about the inconvenience you experienced in getting this unit. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trash can is well made and can easily be made into one compartment instead of two.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback on the Insignia™ 18 Gal. Automatic Trash Can with Recycle and Waste Divider! We’re glad to hear that you find it well-made and appreciate its versatility in being converted into a single compartment. your insights are incredibly helpful for other customers looking for a reliable and adaptable trash can. Enjoy the convenience and functionality it brings to your space!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 5 out of 5 stars
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t look very bulky.Easy to change trash bags.just like to separate trash and recycle
I would recommend this to a friend











